Emergency Contacts & Services in Xi’an, China

1. Xi'an Public Security Bureau

Provides emergency services and assistance for foreign visitors in Xi'an. Offers help in case of theft or other emergencies.

24/7 Availability: Staffed around the clock to address any emergency.
Translation Services: Provides translation services for non-Mandarin speaking visitors.
Police Patrol Service: Offers police patrol service to ensure safety in key tourist areas.

Emergency medical services for the city. Call to request immediate assistance during a medical emergency.

Quick Response Time: Ambulances reach emergencies within 8-10 minutes on average.
English Speaking Operators: Has English-speaking operators available for foreigners.
Equipped Ambulances: Ambulances are equipped with necessary medical equipment.

Specialized police station for foreign tourists in Xi'an. Assists with any issues or emergencies related to tourism.

Tourism-Focused: Specializes in addressing tourism-related problems.
Multilingual Staff: Staff members speak multiple languages to cater to tourists.
Location: Located in the heart of Xi'an near major tourist attractions.

Offers various services for foreign travelers in Xi'an. Assists with everything from lost items to hospital referrals.

One-Stop Solution: Provides a range of services under one roof.
Translation Services: Offers translation services for non-Mandarin speaking visitors.
24/7 Availability: Staffed around the clock to address any emergency.

Provides first aid and emergency response services. Call for assistance during emergencies.

First Aid Services: Offers on-site first aid during emergencies.
Language Support: Has English-speaking operators for foreigners.
Community Engagement: Engages with local communities to provide aid and support.

Offers tourist information and assistance. Provides help with questions, maps, and directions.

Location: Located near popular tourist attractions.
Multilingual Staff: Staff members speak multiple languages to cater to tourists.
24/7 Information: Offers information services around the clock.

Responsible for firefighting and emergency rescue services in Xi'an. Call during fires or other emergencies.

Quick Response Time: Average response time of around 8 minutes.
Equipped Vehicles: Fire trucks equipped with the latest firefighting equipment.
Multilingual Staff: Has English-speaking operators available for foreigners.

Helps locate lost items in Xi'an. Report lost or found items through this service.

Citywide Network: Connected to a network of police stations, hotels, and tourist attractions.
Online Reporting: Allows for online reporting of lost or found items.
English Support: Has English-speaking operators available for foreigners.

Offers taxi services in Xi'an. Useful during emergencies or for getting around the city.

Citywide Availability: Taxis are readily available throughout Xi'an.
Affordable Prices: Taxi fares are reasonable and comparable to other cities in China.
English Speaking Drivers: Many drivers speak English, making communication easier.

Provides emergency medical services at hospitals in Xi'an. Call or visit during a medical emergency.

24/7 Availability: Emergency rooms are open around the clock.
English Speaking Staff: Some hospitals have English-speaking staff to cater to foreigners.
Advanced Medical Facilities: Equipped with advanced medical facilities and technology.

A hotline for foreign tourists in Xi'an. Provides assistance with emergencies and general questions.

Multilingual Support: Staff members speak multiple languages to cater to tourists.
Citywide Coverage: Covers Xi'an and its surrounding areas.
24/7 Availability: Operates around the clock to address any emergency or question.

Provides various services for foreigners in Xi'an. Offers help with administrative tasks and emergencies.

Administrative Assistance: Offers assistance with administrative tasks such as visa extension.
Multilingual Staff: Staff members speak multiple languages to cater to foreigners.
Location: Located in central Xi'an near the Bell and Drum Towers.

Provides medical advice over the phone. Call during a non-emergency for medical consultations.

24/7 Availability: Operates around the clock to address any medical concerns.
English Speaking Operators: Has English-speaking operators available for foreigners.
Telemedicine Services: Offers telemedicine services, allowing consultations over the phone or video call.

Tows vehicles illegally parked in Xi'an. Call during an emergency or for assistance with a towed vehicle.

Citywide Coverage: Covers all areas of Xi'an.
English Speaking Operators: Has English-speaking operators available for foreigners.
Vehicle Release Assistance: Assists with the release of towed vehicles, providing necessary documentation.

Provides services for renting and returning bicycles in Xi'an. Useful during emergencies or for getting around the city.

Citywide Availability: Stations are readily available throughout Xi'an.
Affordable Prices: Bicycle rental fees are reasonable and comparable to other cities in China.
English Speaking Staff: Many staff members speak English, making communication easier.