Emergency Contacts & Services in Palermo, Sicilia, Italy
1. Polizia di Stato - Palermo
The local police station for emergencies and non-emergencies, providing safety and assistance in Palermo.
- 24/7 Availability: Always open to help with any issues or emergencies.
- Multiple Locations: Stations spread throughout the city for convenience.
- Multilingual Officers: Some officers speak English to aid foreign tourists.
2. Emergency Medical Service (S.M.U. - Soccorso Medico Urgente)
Ambulance and emergency medical services in Palermo for immediate medical attention.
- Rapid Response: Quick arrival to accident sites or medical emergencies.
- Specialized Services: Offers services for burn victims, trauma patients, and critical care transport.
- Multilingual Personnel: Some staff speak English to assist foreign tourists.
3. Fire Department - Palermo (Vigili del Fuoco)
The local fire department for emergencies related to fires, accidents, and water rescues.
- 24/7 Availability: Always ready to respond to emergencies.
- Water Rescue Services: Provides emergency services for water-related incidents.
- Trained Personnel: Highly trained professionals to handle various emergencies.
4. Carabinieri - Palermo
Italian military police responsible for maintaining order and enforcing the law.
- 24/7 Availability: Always on duty to maintain public safety.
- Military Training: Specialized training in law enforcement and emergency response.
- Multilingual Personnel: Some Carabinieri speak English to aid foreign tourists.
5. Pharmacies in Palermo (Farmacia)
Locations for buying over-the-counter medication and healthcare advice.
- 24-hour Pharmacies: Some pharmacies are open 24 hours a day.
- Prescription Services: Can fill prescriptions for tourists with valid documents.
- First-Aid Assistance: Some pharmacies offer basic first-aid assistance and advice.
6. Virus D'Avino Hospital (Ospedale Virus D'Avino)
General hospital in Palermo offering a range of medical services.
- Emergency Room: Provides immediate care for emergency situations.
- Specialty Clinics: Includes cardiology, surgery, and pediatrics departments.
- Multilingual Staff: Some staff members speak English to assist foreign patients.
7. A&E (Accidenti e Emergenze)
A specialized emergency department in Palermo for critical and urgent medical cases.
- Immediate Care: Offers immediate care for critical or life-threatening conditions.
- 24/7 Availability: Open 24 hours a day, 7 days a week.
- Specialized Services: Includes cardiology, trauma, and neurology departments.
8. Red Cross (Croce Rossa Italiana)
The Italian Red Cross provides emergency aid, first-aid training, and community support.
- First-Aid Training: Offers first-aid courses for tourists.
- Emergency Aid: Provides aid during natural disasters and emergencies.
- Community Support: Offers services like blood donation and health education.
9. Italian National Tourist Helpline (Call Center Viaggiare Sicure)
A national helpline for tourists seeking assistance and information.
- Multilingual Support: Available in several languages, including English.
- 24/7 Availability: Always open to help tourists with any questions or concerns.
- Emergency Assistance: Offers emergency assistance and support in case of trouble.
10. Embassies and Consulates in Palermo
Representatives from your home country that can offer help and assistance during emergencies.
- Emergency Assistance: Offers support for tourists in emergency situations.
- Document Replacement: Can replace lost or stolen documents, like passports.
- Legal Assistance: Provides legal advice and support in case of trouble with local laws.
11. Palermo Tourist Police (Polizia Turistica)
A specialized police unit responsible for ensuring the safety and well-being of tourists.
- Tourist Assistance: Offers help and assistance to tourists.
- Multilingual Staff: Some officers speak English to aid foreign tourists.
- Crime Prevention: Works to prevent crime and protect tourists in Palermo.
12. Via Maqueda Police Station (Questura di Palermo)
The main police station for administrative matters, such as reporting a lost or stolen passport.
- Administrative Services: Offers services like document replacement and visa assistance.
- Multilingual Staff: Some staff members speak English to aid foreign tourists.
- 24/7 Document Pickup: Picked up and processed documents during business hours.
13. Palermo Port Authority (Autorità Portuale di Palermo)
Assists tourists arriving or departing by sea and provides support in case of emergencies.
- Sea Travel Assistance: Offers help for those traveling by boat.
- Emergency Response: Responds to emergencies at the port, like accidents or medical issues.
- Multilingual Staff: Some staff members speak English to aid foreign tourists.
14. Palermo Airport Information Desk (Informazioni Aeroporto)
Assists travelers with information and support at Palermo's airport.
- Information Services: Offers information about flights, baggage claim, and local transportation.
- Emergency Response: Responds to emergencies within the airport premises.
- Multilingual Staff: Some staff members speak English to aid foreign tourists.
15. Palermo City Tourist Office (Ufficio Del Turismo Di Palermo)
Provides information about attractions, events, and services for tourists in Palermo.
- Tourist Information: Offers information about the city's attractions, events, and services.
- Multilingual Staff: Some staff members speak English to aid foreign tourists.
- Emergency Assistance: Offers emergency assistance in case of trouble during your stay.