Emergency Contacts & Services in Pontianak, Kalimantan Barat, Indonesia
1. SOS Medan Emergency Hotline
Direct hotline for emergency assistance provided by the Red Cross in Medan, useful for travellers stranded or needing help in Pontianak.
- Availability: Operates 24/7 to address any emergencies
- Language Support: Provides multilingual support, including English and Indonesian
- Emergency Services: Offers a wide range of emergency services such as ambulance, firefighting, and rescue operations
2. Pontianak Police Station
The main police station in Pontianak, providing assistance for lost or stolen items, as well as other emergencies.
- Safety: Ensures the safety and security of travellers
- Assistance: Offers help in cases of lost or stolen property
- Community Engagement: Engages with the community to provide ongoing support and crime prevention information
3. Pontianak General Hospital
Primary medical facility in Pontianak for emergency care, accidents, or sudden illnesses.
- Emergency Care: Equipped to handle a wide range of emergencies, from minor injuries to life-threatening conditions
- Specialized Services: Provides specialized services like trauma care, cardiology, and pediatrics
- Multilingual Staff: Has multilingual staff to cater to foreign travellers
4. SOS Medic Ambulance
Private emergency ambulance service offering fast and reliable transportation for medical emergencies.
- Speed: Quick response times for emergencies, ensuring prompt medical attention
- Specialized Vehicles: Uses specialized vehicles equipped with life-saving equipment
- Multilingual Staff: Provides multilingual staff to communicate effectively with foreign travellers
5. Pontianak Fire Department
Responsible for firefighting and rescue operations in Pontianak. Provides assistance for car accidents and other emergencies.
- Fire Safety: Ensures the safety of the community from fires
- Rescue Operations: Conducts rescue operations for road accidents, building collapses, and other emergencies
- Safety Education: Provides safety education to the community on fire prevention and emergency response
6. Pontianak Tourist Police
A specialized unit for assisting tourists in Pontianak, helping with lost items, travel advice, and other emergencies.
- Tourist Assistance: Specialized in assisting tourists to ensure a pleasant visit
- Multilingual Support: Offers multilingual support, catering to foreign travellers
- Security Patrols: Conducts regular patrols of popular tourist spots for enhanced security
7. Pontianak Traffic Police
Deals with traffic violations and road safety in Pontianak. Can provide assistance during emergencies.
- Road Safety: Ensures road safety for the community
- Traffic Management: Manages traffic flow to prevent congestion and improve commuting times
- Emergency Response: Assists in emergencies, such as car accidents and road closures
8. SOS Medic Clinic
Private medical clinic offering non-emergency healthcare services for travellers in Pontianak.
- Quality Care: Provides high-quality medical care to ensure patient safety and recovery
- Multilingual Staff: Has multilingual staff to cater to foreign travellers
- Modern Facilities: Utilizes modern equipment and facilities for accurate diagnoses and treatments
9. Pontianak Red Cross Branch
Branch of the Indonesian Red Cross offering emergency aid, first-aid training, and other humanitarian services.
- Emergency Aid: Provides immediate aid in emergency situations, such as disasters and accidents
- First-Aid Training: Offers first-aid training to the community to empower them in emergencies
- Blood Donation: Organizes blood donation drives to ensure a stable blood supply for emergency transfusions
10. Pontianak Veterinary Clinic
Veterinary clinic offering medical care and services for pets in Pontianak.
- Pet Healthcare: Provides healthcare services to keep pets healthy
- Emergency Care: Offers emergency care for sick or injured pets
- Multilingual Staff: Has multilingual staff to cater to foreign travellers with pets
11. Pontianak Public Notary
Legal office providing notarization services for travellers in Pontianak.
- Legal Services: Offers various legal services, such as document authentication and notarization
- Multilingual Staff: Has multilingual staff to cater to foreign travellers
- Fast Service: Provides quick and efficient service to meet travellers' needs
12. Pontianak Immigration Office
Government office handling immigration matters for foreigners in Pontianak.
- Visa Services: Processes visa applications and extensions
- Multilingual Staff: Has multilingual staff to cater to foreign travellers
- Fast Service: Provides quick and efficient service to meet travellers' needs
13. Pontianak Consulate Services
Consular services offered by various embassies in Pontianak for their respective citizens.
- Citizen Support: Provides support to citizens during emergencies, such as lost documents or arrest
- Legal Assistance: Offers legal assistance in cases of disputes or crimes involving citizens
- Multilingual Staff: Has multilingual staff to cater to foreign travellers
14. Pontianak Hospital for Women and Children
Specializes in providing healthcare services for women and children. Offers emergency care for complications during pregnancy or childbirth.
- Maternal Healthcare: Provides prenatal, delivery, and postpartum care to expectant mothers
- Pediatric Services: Offers pediatric services for sick or injured children
- Multilingual Staff: Has multilingual staff to cater to foreign travellers
15. Pontianak Emergency Helpline
A single emergency hotline number connecting travellers to various emergency services in Pontianak.
- Ease of Access: Offers a single contact point for all emergencies
- Multilingual Support: Provides multilingual support, catering to foreign travellers
- Fast Response: Ensures a fast response time for emergencies