
Emergency Contacts & Services in Worcester, Massachusetts, United States
1. Worcester Police Department
Provides safety and security for Worcester city, available 24/7 for emergencies.
- Always Available: Accessible around the clock to handle any emergency.
- Diverse Team: Comprised of officers who speak multiple languages, ensuring assistance for non-English speakers.
- Community Focused: Works closely with the community to create a safe environment and reduce crime.
2. Worcester Fire Department
Responds to fire incidents, medical emergencies, and other hazardous situations throughout Worcester.
- Fast Response Time: Strives to reach the scene of an emergency as quickly as possible.
- Training and Equipment: Equipped with state-of-the-art technology and well-trained personnel.
- Public Education: Offers fire safety programs to educate the public on preventing fires and staying safe.
3. UMass Memorial Medical Center
A leading academic medical center providing emergency care services for Worcester and surrounding areas.
- 24/7 Emergency Care: Offers round-the-clock emergency care for urgent medical situations.
- Specialized Services: Features specialized emergency departments, such as pediatrics and psychiatry.
- Collaborative Care: Works collaboratively with other healthcare providers in Worcester to ensure seamless patient care.
4. Worcester Regional Transit Authority (WRTA)
Provides public transportation services, ensuring that travelers can safely navigate Worcester.
- Safety Measures: Equipped with security cameras and well-trained drivers to ensure rider safety.
- Route Accessibility: Offers various routes covering most parts of Worcester, making it easy for travelers to get around.
- Accessible Transportation: Ensures all vehicles are accessible to people with disabilities and provides mobility devices upon request.
5. Worcester Animal Control
Responsible for handling lost pets, animal welfare issues, and enforcing animal control regulations in Worcester.
- Lost & Found Services: Assists with locating lost pets and reuniting them with their owners.
- Animal Welfare Investigations: Investigates reports of animal cruelty, neglect, and other welfare issues.
- Regulation Compliance: Ensures that pets are properly licensed, vaccinated, and in compliance with Worcester regulations.
6. Worcester Regional Emergency Communications Center (911)
Handles emergency calls and dispatches appropriate resources to respond to incidents.
- 24/7 Service: Available around the clock for any emergency.
- Multilingual Services: Provides service in multiple languages to assist non-English speakers.
- Quick Response Time: Prioritizes calls based on urgency and severity to ensure the fastest possible response.
7. Worcester Regional EMS
Provides emergency medical services, such as ambulance transportation and basic life support.
- 24/7 Service: Available 24/7 to respond to emergencies.
- Trained EMTs: Staffed with certified and well-trained Emergency Medical Technicians.
- Emergency Transportation: Offers emergency transportation to hospitals or other medical facilities for patients in need.
8. Worcester Community Action Council (WCAC)
Provides social services, such as food assistance and housing resources, to Worcester residents.
- Food Assistance: Offers food pantries and meal programs for those in need.
- Housing Services: Provides resources to help individuals and families secure safe, affordable housing.
- Case Management: Offers case management services to help clients navigate the complexities of accessing necessary resources.
9. Worcester Police Non-Emergency Number (508-799-8604)
For non-emergency situations that require police assistance.
- Non-Urgent Incidents: Designed to handle less urgent incidents, freeing up emergency resources for critical situations.
- Record Keeping: Maintains records of non-emergency incidents for future reference and analysis.
- Community Engagement: Provides opportunities for the community to interact with police personnel and share concerns.
10. Worcester Regional Poison Control Center
Offers 24/7 support and guidance in cases of potential poisoning or overdose.
- Expert Advice: Provides expert advice from pharmacists, toxicologists, and nurses.
- Multilingual Support: Offers support in multiple languages to assist non-English speakers.
- Prevention Education: Provides education on poison prevention and first aid measures.
11. Worcester Suicide Prevention Hotline (508-792-5342)
Offers support and resources to individuals who are struggling with thoughts of suicide or mental health issues.
- Confidential Support: Provides confidential support for those in need.
- Crisis Intervention: Offers crisis intervention and safety planning to help individuals at risk.
- Mental Health Resources: Provides resources for accessing additional mental health services in Worcester.
12. Worcester Elder Services (508-799-1599)
Provides assistance and resources to elderly residents of Worcester.
- Home Care Services: Offers home care services, such as personal care and transportation.
- Meal Programs: Provides meal programs to help ensure elderly residents have access to proper nutrition.
- Case Management: Offers case management services to help elderly residents navigate the complexities of accessing necessary resources.
13. Worcester Health and Human Services (508-799-1400)
Offers a variety of health and human services to Worcester residents.
- Primary Care: Provides primary care services for those without insurance or unable to afford care.
- Mental Health Services: Offers mental health services, including counseling and therapy.
- Case Management: Provides case management services to help clients navigate the complexities of accessing necessary resources.
14. Worcester County Sheriff's Department (508-799-6911)
Offers a variety of services, including civil process and court security.
- Civil Process: Handles various legal documents, such as evictions and subpoenas.
- Court Security: Ensures the safety and security of courthouses in Worcester County.
- Community Engagement: Provides opportunities for the community to interact with law enforcement personnel and share concerns.
15. Worcester CrimeStoppers (508-792-STOP)
Offers rewards for anonymous tips that lead to the arrest of criminals in Worcester.
- Anonymous Tips: Accepts anonymous tips, ensuring informants' identities remain confidential.
- Reward System: Offers rewards for tips that lead to the arrest and conviction of criminals.
- Community Engagement: Encourages community members to work together to combat crime in Worcester.