Emergency Contacts & Services in Surabaya, Indonesia

Surabaya, Indonesia, Surabaya, Local Insights & Practical Info, Emergency Contacts & Services

Emergency Contacts & Services in Surabaya, Indonesia

1. Surabaya City Clinic

A well-equipped medical center providing emergency care to foreigners. Offers a multilingual staff for easy communication.
  • Multilingual Staff: Enables clear communication between the clinic and non-Indonesian speakers.
  • Emergency Care: Provides immediate medical attention for urgent health issues.
  • Foreigner Friendly: Caters specifically to the needs of foreign visitors, offering a comfortable and accessible environment.

2. Rumah Sakit Harapan Kita

A large hospital with an international patient department, offering round-the-clock emergency services.
  • International Department: Dedicated to foreign patients, ensuring proper care and attention.
  • Round-the-Clock Emergency Services: Ensures prompt medical attention for emergencies at any hour.
  • Large Hospital Facility: Offers extensive resources, including advanced diagnostic equipment and a wide range of medical specialists.

3. Surabaya Police Station

The city's main police station, providing assistance for lost or stolen items as well as emergency situations.
  • Central Location: Easily accessible from various parts of the city.
  • Police Assistance: Helps with lost or stolen items and offers guidance in emergencies.
  • 24-Hour Service: Staffed around the clock to address visitors' needs.

4. Surabaya Fire Department

Responds to fires and other emergencies across the city. Provides water rescue services during floods.
  • Firefighting Services: Quick response to fire incidents, minimizing damage and saving lives.
  • Water Rescue: Effective assistance during flood emergencies, ensuring public safety.
  • Citywide Coverage: Stations strategically located throughout Surabaya for fast response times.

5. Surabaya Emergency Medical Services (EMS)

Ambulance services provided by the city, ensuring quick transport to hospitals during emergencies.
  • Emergency Transport: Quickly transports patients to hospitals for timely medical care.
  • Professional Staff: Trained paramedics and EMTs provide care during transit to the hospital.
  • Citywide Availability: Ambulances stationed across Surabaya, ensuring coverage for the entire city.

6. Bupati's Office for Foreign Affairs

Offers assistance to foreign visitors, including help with documentation and emergency situations.
  • Foreigner Assistance: Helps foreign visitors navigate local bureaucracy and provides guidance in emergencies.
  • Documentation Services: Assists with obtaining or replacing lost documentation, such as visas and passports.
  • Emergency Contact: Serves as a point of contact for emergencies involving foreign visitors in Surabaya.

7. PHC International Medical Clinic

A private medical clinic offering emergency services and multilingual staff for ease of communication.
  • Private Medical Facility: Offers personalized care, ensuring a comfortable environment for patients.
  • Multilingual Staff: Enables clear communication between the clinic and non-Indonesian speakers.
  • Emergency Services: Provides immediate medical attention for urgent health issues.

8. Surabaya Red Cross

Offers first aid training and emergency services, including disaster relief and blood donations.
  • First Aid Training: Trains individuals to respond effectively in emergency situations.
  • Disaster Relief: Provides aid during natural disasters, such as floods and earthquakes.
  • Blood Donations: Collects blood donations to support the medical needs of Surabaya residents.

9. Surabaya Tourist Police

A specialized police unit that focuses on assisting tourists in Surabaya and ensuring their safety.
  • Tourist-Centric Approach: Provides assistance tailored to the unique needs of tourists.
  • Safety Guarantee: Ensures the safety and security of tourists during their stay in Surabaya.
  • 24-Hour Service: Staffed around the clock to address visitors' needs.

10. Surabaya International Airport Medical Clinic

An airport clinic offering medical services, including emergency care and vaccinations.
  • Airport Location: Conveniently located within the airport for easy access.
  • Emergency Care: Provides immediate medical attention during emergencies.
  • Vaccination Services: Offers vaccinations to protect travelers from various diseases.

11. Surabaya City Hall

A city government building offering information and assistance to visitors, including help with emergencies.
  • City Information Center: Provides information about the city and its attractions.
  • Assistance Services: Helps visitors with various needs, including emergencies.
  • Central Location: Easily accessible from various parts of the city.

12. Surabaya Ambulance Service (STAN),

A non-profit ambulance service that provides emergency medical care and transportation.
  • Non-Profit Status: Operates with the goal of saving lives, rather than for profit.
  • Emergency Medical Care: Provides immediate medical attention during emergencies.
  • Citywide Availability: Ambulances stationed across Surabaya, ensuring coverage for the entire city.

13. Surabaya Blood Transfusion Center (Pusat Transfusi Darah Daerah Surabaya)

A city blood center that collects and distributes blood products for medical emergencies.
  • Blood Collection: Collects blood donations to support the medical needs of Surabaya residents.
  • Emergency Services: Ensures a steady supply of blood products for emergencies.
  • Citywide Coverage: Stations strategically located throughout Surabaya for easy access.

14. Surabaya Animal Shelter (Pondok Kucing)

A shelter for stray animals that provides emergency care and adoption services.
  • Animal Emergency Care: Offers medical assistance to injured or sick strays.
  • Adoption Services: Provides opportunities for visitors to adopt healthy and vaccinated animals.
  • Citywide Location: Located centrally in Surabaya, making it easily accessible to the public.

15. Surabaya International Container Terminal (SICT) Medical Clinic

A medical clinic located within a major port that offers emergency care and basic health services to dockworkers and travelers.
  • Port Location: Conveniently situated within the port for easy access by travelers and dockworkers.
  • Emergency Care: Provides immediate medical attention during emergencies.
  • Basic Health Services: Offers routine health checks and vaccinations to travelers and dockworkers.