Emergency Contacts & Services in Boston, United States
1. Boston EMS (Emergency Medical Services)
24/7 emergency response service for medical emergencies in Boston. Provides ambulance services and advanced life support.
- Always Ready: Staffed with trained professionals ready to respond at any time.
- Advanced Equipment: Equipped with advanced life support equipment for efficient patient care.
- Multi-Lingual Staff: Staff members speak multiple languages, ensuring effective communication in various situations.
2. Boston Fire Department
City's firefighting and emergency response agency that provides immediate response for fires, rescues, and hazardous materials incidents.
- Fire Suppression: Highly trained personnel for effective fire suppression.
- Rescue Services: Equipped with specialized rescue equipment for various scenarios.
- Public Education: Offers fire safety and prevention education to the public.
3. Boston Police Department
City's law enforcement agency responsible for maintaining public safety and order in Boston. Provides response for criminal investigations, traffic enforcement, and emergency situations.
- Community Policing: Committed to building strong relationships with the community to ensure public safety.
- 24/7 Response: Provides emergency response services around the clock.
- Specialized Units: Has specialized units such as SWAT, K-9, and Harbor Patrol for handling specific situations.
4. Boston Medical Center (BMC) Emergency Department
Level I Trauma Center offering emergency care services for critical and non-critical medical emergencies. Open 24/7 with a wide range of medical specialties.
- Level I Trauma Center: Equipped to handle the most severe injuries and life-threatening conditions.
- Multidisciplinary Team: Works with a team of specialists from various medical disciplines for comprehensive care.
- Patient Financial Assistance: Provides financial assistance to patients who cannot afford treatment costs.
5. Fenway Health Urgent Care
Urgent care clinic offering walk-in services for non-life-threatening illnesses and injuries. Offers a full range of healthcare services including STD testing and PrEP management.
- LGBTQ+ Friendly: Provides inclusive care for the LGBTQ+ community.
- Walk-In Services: Does not require appointments for urgent care services.
- Sliding Scale Fees: Offers reduced fees based on individual financial situations.
6. Boston Children's Hospital Emergency Department
Pediatric emergency department providing comprehensive care for infants, children, and adolescents. Specializes in pediatric trauma, burn care, and critical illnesses.
- Pediatric Specialists: Staffed with specialists trained to treat conditions specific to children.
- Family-Centered Care: Involves the family in the child's care and decision-making process.
- Research & Innovation: Involved in pediatric research and innovation to advance treatment methods.
7. Lahey Health urgent care
Urgent care clinic offering walk-in services for non-life-threatening illnesses and injuries. Has extended hours and accepts most insurance plans.
- Extended Hours: Offers extended hours, including weekends and holidays.
- Accepts Most Insurance Plans: Accepts most major insurance plans for convenient billing.
- Online Check-In: Allows patients to check-in online and reduce wait times.
8. Boston Public Health Commission (BPHC)
City agency responsible for public health initiatives. Offers resources, programs, and services related to health education, disease prevention, and emergency preparedness.
- Health Education: Provides educational resources on various health topics.
- Disease Prevention: Offers vaccination clinics and screening services for infectious diseases.
- Emergency Preparedness: Plans and prepares for emergencies, such as pandemics or natural disasters.
9. Massachusetts Poison Control System (MPCS)
24/7 emergency response service for poison control emergencies. Offers advice and guidance on handling chemical, medication, and substance exposures.
- Expert Advice: Provides expert advice from pharmacists and toxicologists.
- Multilingual Support: Staffed with multilingual support representatives to assist callers in their native language.
- Confidential Service: Offers confidential service to ensure the privacy of callers.
10. Massachusetts Mental Health Hotline
24/7 mental health support line offering crisis intervention, information, and referrals for individuals experiencing mental health emergencies.
- Crisis Intervention: Offers immediate help during a mental health emergency.
- Informational Support: Provides information on various mental health topics and resources.
- Confidential Service: Offers confidential service to ensure the privacy of callers.
11. SafeLink (Domestic Violence Hotline)
24/7 hotline for individuals experiencing domestic violence. Offers support, counseling, and resources to help victims escape abusive situations.
- Crisis Support: Provides immediate support during a crisis situation.
- Confidential Service: Offers confidential service to ensure the safety and privacy of victims.
- Safety Planning: Assists victims in creating safety plans for their protection.
12. Boston Area Rape Crisis Center (BARCC)
24/7 hotline and support services for individuals who have experienced sexual assault or abuse. Offers counseling, advocacy, and resources.
- Crisis Support: Provides immediate support during a crisis situation.
- Confidential Service: Offers confidential service to ensure the safety and privacy of victims.
- Advocacy Services: Assists individuals in navigating the legal, medical, and emotional aspects of sexual assault.
13. American Red Cross Boston Chapter
Local chapter of the American Red Cross providing emergency response services, disaster relief, and blood donation opportunities.
- Disaster Relief: Offers emergency aid to individuals affected by disasters.
- Blood Donation: Hosts blood drives and collects blood donations for local hospitals.
- First Aid & CPR Training: Provides training in first aid, CPR, and other emergency response skills.
14. Boston Parks and Recreation Department (BPRD) Emergency Hotline
Hotline for emergencies related to city parks and recreational facilities. Provides immediate response for incidents such as vandalism, injury, or safety concerns.
- Park Safety: Ensures the safety of park-goers by addressing emergencies and concerns.
- Vandalism Response: Responds to incidents of vandalism in city parks.
- Facility Maintenance: Ensures the maintenance and upkeep of city parks and recreational facilities.
15. Boston Harbor Cruises Emergency Contact
Contact information for boat tours and cruises in Boston Harbor. Provides emergency response services for passengers during excursions.
- Boat Safety: Ensures the safety of passengers while onboard.
- Emergency Response: Offers immediate response for emergencies that may occur during boat tours and cruises.
- Customer Service: Provides customer service support for passengers during their excursions.