
Emergency Contacts & Services in Medan, Indonesia
1. Medan General Hospital (RSUD Medan)
A government-run hospital providing emergency services for serious injuries and illnesses. Offers around-the-clock service.
- 24/7 Availability: Provides emergency care at any time of the day or night.
- Affordable Costs: Offers relatively affordable prices compared to private hospitals in Medan.
- Extensive Services: Provides a wide range of medical services, including emergency care and intensive care.
2. Siloam Hospital Medan
A private hospital offering comprehensive emergency care with modern facilities. Known for its expertise in specialized medicine.
- Specialized Medicine: Has a team of specialists in various fields to handle complex emergencies.
- Modern Facilities: Equipped with the latest medical technology for efficient treatment.
- Patient-Friendly Environment: Maintains a clean and comfortable environment for patients and their families.
3. Police Station (Polsek) Mega Karpas
A local police station providing assistance in emergency situations such as theft or criminal activity. Also serves as a point of contact for lost and found items.
- Emergency Response: Responds to emergencies related to crime, public safety, and peacekeeping.
- Lost and Found Items: Can help locate lost items or connect you with the proper authorities if an item is found.
- Community Presence: Acts as a vital community resource, maintaining order and ensuring public safety.
4. Medan Fire Department (DOKI Medan)
A government agency responsible for firefighting, rescue operations, and emergency medical services. Provides round-the-clock assistance.
- 24/7 Availability: Provides emergency care at any time of the day or night.
- Firefighting and Rescue Services: Equipped to handle fires, vehicle accidents, and other rescue situations.
- Emergency Medical Assistance: Provides emergency medical care during rescue operations and fires.
5. Medan Red Cross (Pusat Bantuan Merah Putih Medan)
A humanitarian organization providing emergency assistance in various situations such as disasters and medical emergencies.
- Emergency Response: Responds to emergencies related to natural disasters, accidents, and health crises.
- Blood Donation Center: Operates a blood donation center to help meet the needs of hospitals in Medan.
- Community Outreach: Conducts community outreach programs and provides essential services to those in need.
6. Pharmacy 24 (Apotek 24)
A 24-hour pharmacy providing emergency access to medication and healthcare supplies.
- 24/7 Availability: Stays open around the clock for customers' convenience.
- Wide Selection of Medicines: Carries a broad range of prescription and over-the-counter medications.
- Consultation Services: Offers consultation services with licensed pharmacists for medication advice.
7. Medan Airport Ambulance Service
An emergency medical service specifically designed for Medan's airport, offering assistance to passengers and airport staff.
- Airport-Specific Services: Focuses on providing emergency care within the airport environment.
- 24/7 Availability: Operates around the clock to accommodate arriving and departing flights.
- Specialized Staff: Employs emergency medical professionals trained to handle air travel-related emergencies.
8. Medan International Hospital (RSMI)
A private hospital with a focus on emergency care and critical services. Known for its state-of-the-art facilities.
- Specialized Care: Specializes in emergency, intensive care, and critical care services.
- State-of-the-art Facilities: Equipped with the latest medical technology for efficient treatment.
- Quality Care: Maintains high standards of care and patient satisfaction.
9. Medan Traffic Police (Polisi Lalu Lintas)
A specialized police unit dealing with traffic violations and accidents. Assists in coordinating emergency services during traffic incidents.
- Traffic Incident Response: Responds to traffic accidents and violations to maintain order and safety on the roads.
- Emergency Coordination: Coordinates emergency services during traffic incidents, such as sending medical assistance or firefighting teams.
- Traffic Law Enforcement: Enforces traffic laws to promote safety and prevent accidents.
10. Medan Dental Emergency Clinic (Klinik Gigi Darurat Medan)
A dental clinic offering emergency care for urgent dental issues such as toothache and injury.
- Emergency Services: Focuses on providing immediate assistance for severe dental problems.
- Expert Dental Care: Offers professional dental care from experienced dentists and specialists.
- Convenient Location: Located in a central area of Medan for easy access during emergencies.
11. Medan Volunteer Fire Department (DOKI BPBD)
A volunteer fire department providing emergency response to fires and disasters in Medan. Operates under the City Disaster Management Agency.
- Volunteer Force: Made up of volunteers who train regularly to respond to emergencies.
- Disaster Response: Responds to disasters such as floods, earthquakes, and landslides.
- Community Engagement: Engages the community in disaster preparedness activities to minimize damage during emergencies.
12. Medan Vaccination Center (Pusat Imunisasi Medan)
A health center providing essential vaccinations and immunization services for the community.
- Vaccination Services: Offers a variety of vaccines to protect against common diseases.
- Convenient Location: Located in a central area of Medan for easy access to the public.
- Regular Updates: Keeps updated on recommended vaccinations and ensures that they are administered according to health guidelines.
13. Medan Animal Shelter (Pondok Kucing Medan)
A shelter for abandoned and stray animals. Offers emergency care for injured or sick animals.
- Animal Emergency Care: Provides immediate assistance to injured or sick animals found on the streets.
- Adoption Services: Offers adoption services for animals that have been cared for and are ready for a new home.
- Community Outreach: Encourages responsible pet ownership and helps to control the stray animal population in Medan.
14. Medan City Tourist Police (Polisi Wisata Kota Medan)
A specialized police unit dedicated to ensuring the safety and well-being of tourists in Medan. Assists with lost and found items, thefts, and other emergencies.
- Tourist Safety: Works to maintain a safe environment for tourists in Medan.
- Lost and Found Assistance: Helps locate lost items or connect tourists with the proper authorities if an item is found.
- Cultural Sensitivity: Trained to be sensitive to the needs and concerns of tourists from various cultures.
15. Medan Ambulance Service (Layanan Ambulan Medan)
An ambulance service providing emergency transportation and medical care for critical situations. Operates in Medan city and its surroundings.
- Emergency Response: Responds to emergencies related to serious illnesses or injuries.
- Medical Assistance: Provides basic medical care during transport, such as CPR and first aid.
- Wide Service Area: Covers a large area, including both urban and suburban areas of Medan.