Emergency Contacts & Services in Dubai, United Arab Emirates
1. Dubai Police - Emergency Hotline
Direct access to Dubai police for all emergency situations. Provides immediate assistance and support.
- 24/7 Availability: Available round the clock, every day of the year
- Multiple Languages: Multilingual operators can assist non-Arabic speakers
- Quick Response: Priority response to all emergency calls within minutes
2. RTA Road and Transport Authority
Assistance for traffic accidents or breakdowns. Also provides information about public transport.
- Dedicated Ambulances: Ambulance fleet to attend road emergencies
- Traffic Updates: Real-time traffic updates on roads and public transportation
- Multi-lingual Support: Customer service agents speak multiple languages for ease of communication
3. Dubai Corporation for Ambulance Services
24/7 emergency medical response service for Dubai residents and tourists.
- Fleet of Ambulances: Operates a large fleet of ambulances across the city
- Quick Response Time: Average response time less than 8 minutes
- Specialized Care: Specially equipped ambulances for critical patients
4. Poison Control Hotline
Assistance and advice on poison-related emergencies. Available 24/7.
- Expert Guidance: Guided by medical professionals for accurate information
- Anonymous Assistance: Callers can remain anonymous if needed
- Multilingual Support: Assistance available in multiple languages
5. Dubai Health Authority - Medical Emergency Hotline
24/7 hotline for medical emergencies. Provides guidance and support from medical professionals.
- Access to Medical Experts: Connects callers with medical professionals during an emergency
- Emergency Guidance: Provides immediate first aid instructions for minor emergencies
- Multilingual Support: Customer service agents speak multiple languages
6. Dubai Municipality - Emergency Hotline
Addresses environmental and public health emergencies. Includes issues like food poisoning or pest control.
- Specialized Support: Technical experts available for consultation
- Environmental Protection: Focuses on maintaining public health and safety in the city
- Immediate Response: Inspections and interventions occur as soon as possible
7. Dubai Electricity and Water Authority (DEWA) - Emergency Hotline
Deals with power outages, water leaks, or other electrical emergencies in Dubai.
- Power Restoration: Technical teams dispatched to restore electricity supply
- Water Leak Repair: Emergency repair of water leaks and burst pipes
- 24/7 Availability: Available round the clock, every day of the year
8. Du Community Helpline
Connects residents and tourists with community services for non-emergency situations.
- Wide Range of Services: Offers assistance with issues like bill payments, lost items, or general inquiries
- Multilingual Support: Customer service agents speak multiple languages for ease of communication
- Assistance and Guidance: Provides guidance and assists with connecting to the appropriate services
9. Dubai Fire Department - Emergency Hotline
Deals with fire emergencies, gas leaks, and other hazardous situations.
- Fire Suppression: Quick response and fire suppression to minimize damage
- Gas Leak Management: Assistance with managing gas leaks or explosions
- 24/7 Availability: Available round the clock, every day of the year
10. Dubai Department of Economy and Tourism (DET) - Emergency Hotline
Assistance for tourists facing any issues during their stay in Dubai.
- Tourist Support: Connects tourists with local resources to resolve issues
- 24/7 Availability: Available round the clock, every day of the year
- Multilingual Support: Customer service agents speak multiple languages for ease of communication
11. Dubai Government Services - Helpline
Connects residents and tourists with various government services.
- Wide Range of Services: Offers assistance with a wide range of government-related issues
- Multilingual Support: Customer service agents speak multiple languages for ease of communication
- Assistance and Guidance: Provides guidance and assists with connecting to the appropriate services
12. Dubai International Airport - Lost and Found
Help for locating lost items at Dubai International Airport.
- Detailed Reporting: Comprehensive documentation of all reported lost items
- Item Retrieval: Assistance with retrieving lost items from the airport
- Online Reporting: Option to report lost items online
13. Dubai Metro - Customer Service Helpline
Assistance for issues related to Dubai's metro system.
- Service Updates: Information about service disruptions or delays
- Route Information: Assistance with finding the best route for your journey
- Multilingual Support: Customer service agents speak multiple languages for ease of communication
14. Dubai Taxi Corporation - Customer Service Helpline
Assistance with using Dubai's taxi services, including lost items and billing inquiries.
- Lost and Found: Assistance with locating lost items within taxis
- Bill Inquiries: Investigation and resolution of billing disputes
- Multilingual Support: Customer service agents speak multiple languages for ease of communication
15. Dubai Municipality - Noise Complaints Hotline
Addresses excessive noise in residential or public areas within Dubai.
- Noise Pollution Control: Regulation of noise levels to maintain a peaceful environment
- 24/7 Availability: Available round the clock, every day of the year
- Inspections and Penalties: Follow-up inspections and potential penalties for repeat offenders