
Emergency Contacts & Services in Birmingham, United Kingdom
1. West Midlands Police
The primary police force for Birmingham, offering emergency and non-emergency assistance.
- 24/7 Availability: Always available to handle emergencies, day or night.
- Non-emergency Line: A dedicated number for reporting crimes and incidents that do not require immediate response.
- Community Engagement: Works closely with the local community to ensure safety and address concerns.
2. Birmingham Fire Service
Responds to fires, rescues, and other emergency incidents across Birmingham.
- Specialist Units: Equipped with specialist units such as water rescue and hazardous materials teams.
- Community Safety Education: Provides safety education to local communities, helping prevent fires and emergencies.
- 24/7 Availability: Stations are staffed around the clock to respond promptly to emergencies.
3. National Health Service (NHS) Birmingham and Solihull Mental Health Foundation Trust
Offers mental health support, crisis care, and other healthcare services in Birmingham.
- Mental Health Crisis Line: A 24/7 service providing advice and support for those experiencing a mental health crisis.
- Community Mental Health Services: Provides community-based services to support people with mental health issues in their homes.
- Specialist Care: Offers care for a range of mental health conditions, including eating disorders, personality disorders, and more.
4. Birmingham Hospitals (e.g., Queen Elizabeth Hospital, Heartlands Hospital)
Provides emergency care, surgical services, and inpatient facilities for the city.
- A&E Departments: Equipped with Accident & Emergency departments to treat life-threatening conditions.
- Specialist Care: Offers specialized care for various medical conditions, including cardiology, oncology, and pediatrics.
- Emergency Ambulance Services: Provides emergency ambulance services to transport patients to hospitals in a timely manner.
5. St. Paul's Hospital (Birmingham) - Emergency Department
A Catholic hospital with an emergency department that provides care to all, regardless of religion.
- Spiritual Care Support: Offers spiritual care and support for patients and their families.
- 24/7 Availability: Provides emergency services around the clock.
- Emergency Ambulance Services: Equipped with an ambulance service for transporting patients to the hospital.
6. NHS 111 Service (Birmingham)
A 24/7 helpline providing medical advice and assistance for non-emergency health issues.
- Non-emergency Line: Helps direct patients to the most appropriate healthcare service for their needs.
- Interpreter Services: Offers interpreting services in over 100 languages for those who need assistance.
- Direct to Specialist Services: Can directly book appointments with specialist services if required.
7. Birmingham Women's and Children's Hospital (A&E Department)
Specializes in emergency care for women, babies, and children.
- Maternity Care: Offers maternity care and emergency services for expectant mothers.
- Pediatric Emergency Services: Equipped to handle emergencies involving children of all ages.
- 24/7 Availability: Provides emergency services around the clock.
8. West Midlands Ambulance Service
Operates emergency ambulances and responds to life-threatening situations in Birmingham.
- Fast Response Time: Aims to respond to emergencies within 8 minutes.
- Specialized Units: Equipped with specialized units such as the Hazardous Area Response Team (HART).
- Community First Responders: Trains community members to respond to emergencies before the ambulance arrives.
9. Birmingham City Council Out-of-Hours Service
Provides emergency assistance for housing and council-related issues during off-hours.
- After-Hours Availability: Offers support outside of regular business hours.
- Housing Emergencies: Assists with emergencies related to housing, such as gas leaks or burst pipes.
- Reporting Issues: Allows residents to report issues and request assistance from the council.
10. Birmingham St. Mary's Hospice - Emergency Support Line
Provides end-of-life care and emergency support for patients and their families.
- End-of-Life Care: Offers specialized palliative care to patients with life-limiting illnesses.
- Emergency Support Line: Around-the-clock service for immediate assistance during emergencies.
- Family Support: Provides support to families coping with the end of life of a loved one.
11. Birmingham Samaritans
Offers emotional support for those struggling with feelings of distress or despair.
- 24/7 Availability: Provides emotional support around the clock.
- Confidentiality: Maintains strict confidentiality to ensure the privacy of callers.
- Trained Volunteers: Supports people with trained volunteers who have undergone extensive training.
12. Birmingham Rape and Sexual Violence Project (BRSVP)
Provides support and crisis intervention for victims of rape and sexual violence.
- Crisis Intervention: Offers immediate emotional support to survivors of rape and sexual violence.
- Advocacy and Support: Provides ongoing support, advocacy, and guidance throughout the healing process.
- Confidentiality: Maintains strict confidentiality to ensure the privacy of survivors.
13. Birmingham Nightline
Offers emotional support and information for students at the University of Birmingham during the night.
- Student-led Service: Run by students, specifically trained to provide emotional support.
- 24/7 Availability: Operates during the night to accommodate student schedules.
- Anonymous and Confidential: Ensures anonymity and confidentiality of callers.
14. Birmingham LGBT Centre - Crisis Support Line
Provides crisis support and resources for the LGBT+ community in Birmingham.
- Crisis Intervention: Offers immediate emotional support to those experiencing a crisis.
- Specialized Support: Provides resources and support tailored to the unique needs of the LGBT+ community.
- Confidentiality: Ensures confidentiality for those seeking assistance.
15. Birmingham City Council's Noise Team
Addresses excessive noise issues in Birmingham, ensuring a peaceful living environment.
- Noise Investigations: Investigates complaints related to excessive noise.
- Enforcement of Regulations: Enforces noise regulations and takes action against offenders.
- Advice and Guidance: Provides advice and guidance on noise-related issues.