Emergency Contacts & Services in Medellín, Antioquia, Colombia
1. Emergency Response Unit (URT)
Free emergency services offering assistance in medical emergencies, fires, and other critical situations. Available 24/7.
- Availability: Offers round-the-clock service
- Services Provided: Covers medical emergencies, fires, and other critical situations.
- Accessibility: Can be reached by dialing 123 from any phone in Medellín
2. Red Cross (Cruz Roja)
Non-profit organization offering first aid services and emergency assistance during disasters. Also provides blood donation services.
- First Aid Services: Offers basic first aid training and services
- Disaster Relief: Provides assistance during natural disasters and emergencies
- Blood Donation: Collects and provides blood to hospitals in Medellín
3. Medellín Police (Policía de Medellín)
Local law enforcement agency responsible for public safety and maintaining order within the city.
- Public Safety: Ensures safety and security for citizens and tourists
- Crime Prevention: Works to prevent and investigate criminal activities
- Community Engagement: Engages with the community through various outreach programs
4. Medellín Fire Department (Departamento de Bomberos de Medellín)
Professional fire department responsible for responding to fires and other emergencies.
- Fire Suppression: Responds promptly to fires in Medellín
- Rescue Services: Provides emergency rescue services during accidents and disasters
- Public Education: Conducts fire safety education for the public
5. SMURQ (Servicio Móvil de Urgencias y Reanimación Cardiopulmonar en Quirófano)
Mobile emergency service offering advanced life support and cardiopulmonary resuscitation in operating rooms.
- Advanced Life Support: Provides advanced medical care during emergencies
- Cardiopulmonary Resuscitation: Offers immediate cardiopulmonary resuscitation service when needed
- Operating Room Availability: Operates in hospital operating rooms, ensuring immediate access to advanced medical equipment and facilities.
6. Red de Atención Primaria (RAP)
Primary healthcare network offering basic health services and emergency care.
- Basic Health Services: Provides primary healthcare services, including preventive care
- Emergency Care: Offers emergency medical attention for urgent situations
- Wide Coverage: Has locations throughout Medellín, ensuring easy access to care
7. Medellín Hospital (Hospital de la Santa Fe)
Tertiary hospital offering specialized medical services and emergency care.
- Specialized Care: Provides a wide range of advanced medical specialties
- Emergency Services: Offers emergency medical care for critical situations
- 24/7 Availability: Operates round-the-clock, ensuring continuous care for patients
8. Medellín Ambulance (Ambulancia de Medellín)
Emergency ambulance service offering transportation to hospitals for medical emergencies.
- Transportation: Provides transportation to hospitals in emergency situations
- 24/7 Availability: Operates round-the-clock, ensuring prompt response to emergencies
- Medical Staff on Board: Includes medical professionals who can provide care during transport
9. Móvil de Urgencias (MoUr) (Emergency Mobile Unit)
Mobile emergency service offering primary healthcare and referral to specialized care when needed.
- Primary Healthcare: Provides basic healthcare services
- Referral Service: Can refer patients to specialized care if needed
- Mobility: Offers mobile services, ensuring accessibility in remote areas
10. Medellín Psychiatric Help Line (Línea de Ayuda Psicológica)
Hotline offering emotional support and counseling services for mental health emergencies.
- Emotional Support: Offers emotional support during mental health emergencies
- Counseling Services: Provides counseling services for individuals in crisis
- Confidentiality: Maintains confidentiality to ensure privacy during consultations
11. Medellín Women's Help Line (Línea de Ayuda para Mujeres)
Hotline offering support for women facing domestic violence, sexual assault, and other emergencies.
- Support during Emergencies: Provides emotional and practical support to women in crisis
- Safety Planning: Assists with creating safety plans for women at risk
- Confidentiality: Maintains confidentiality to ensure privacy during consultations
12. Medellín Children's Help Line (Línea de Ayuda para Niños y Adolescentes)
Hotline offering support for children and adolescents facing various emergencies.
- Support during Emergencies: Provides emotional and practical support to children in crisis
- Crisis Intervention: Offers immediate intervention for children in emergency situations
- Confidentiality: Maintains confidentiality to ensure privacy during consultations
13. Medellín Senior's Help Line (Línea de Ayuda para Adultos Mayores)
Hotline offering support for seniors facing various emergencies.
- Support during Emergencies: Provides emotional and practical support to seniors in crisis
- Safety Planning: Assists with creating safety plans for seniors at risk
- Confidentiality: Maintains confidentiality to ensure privacy during consultations
14. Medellín Tourist Police (Policía Turística de Medellín)
Specialized police force responsible for ensuring the safety and well-being of tourists in Medellín.
- Tourist Safety: Ensures the safety and security of tourists
- Cultural Sensitivity: Trained to handle cultural differences and language barriers
- Tourist Assistance: Assists with various issues, including lost items and tourist scams
15. Medellín Tourist Information (Información Turística de Medellín)
Information center offering assistance to tourists, including maps, brochures, and emergency contacts.
- Tourist Assistance: Assists with various issues, including travel plans and lost items
- Local Information: Provides maps, brochures, and other local information for tourists
- Emergency Contacts: Offers emergency contacts for various situations, including medical emergencies and safety concerns