Emergency Contacts & Services in Kampala, Uganda
1. Kampala Capital City Authority (KCCA) Emergency Line
Offers quick response to city emergencies such as blocked roads or public facilities issues.
- 24/7 Availability: Available for assistance round the clock.
- Multifaceted Assistance: Provides help in a wide range of city-related emergencies.
- Public Service: Dedicated to maintaining the cleanliness, safety, and orderliness of Kampala.
2. Uganda Police Force - Emergency Hotline
Responds to criminal activities, traffic accidents, and other police-related emergencies.
- Emergency Response Unit (ERU): Quick response team for critical incidents.
- Crime Reporting: Allows victims and witnesses to report crimes.
- Traffic Assistance: Provides help in case of traffic accidents and road emergencies.
3. Kampala Regional Fire Brigade
Responsible for firefighting, rescue operations, and emergency medical services.
- Firefighting Capabilities: Equipped to extinguish fires of various sizes.
- Rescue Services: Capable of performing rescue operations in various scenarios.
- Emergency Medical Aid: Provides basic first aid and transportation to hospitals when necessary.
4. Uganda Red Cross Society (URCS)
Offers emergency medical services, blood donation, and disaster management assistance.
- First Aid Training: Provides first aid training for the public.
- Blood Donation Services: Organizes blood drives and provides safe blood to hospitals.
- Disaster Management: Assists in disaster response, preparedness, and recovery efforts.
5. Kampala International Hospital (KIH) Emergency Department
Provides emergency medical services for critical and non-critical conditions.
- 24/7 Service: Available round the clock for emergencies.
- Full Medical Facilities: Offers a wide range of diagnostic and treatment services.
- Advanced Equipment: Equipped with modern medical equipment for quick and effective care.
6. Mulago National Referral Hospital Emergency Department
Handles critical emergency cases from all over Uganda.
- National Refferal Center: Serves as a national referral center for complicated medical cases.
- Advanced Medical Facilities: Equipped with advanced medical equipment and facilities.
- Expert Medical Staff: Employs experienced medical professionals.
7. St. Francis Nsambya Hospital Emergency Department
Offers emergency services for a wide range of medical conditions.
- 24/7 Service: Available round the clock for emergencies.
- Full Medical Facilities: Offers a wide range of diagnostic and treatment services.
- Compassionate Care: Provides compassionate care to patients and their families.
8. Mulago Women's Hospital Emergency Department
Handles emergency obstetric cases and gynecological emergencies.
- Obstetric Care: Specialized in obstetrics and gynecology emergencies.
- Emergency Response Team: Equipped with an emergency response team for critical cases.
- Maternal Health Services: Provides maternal health services and family planning assistance.
9. Kampala Traffic Police - Emergency Hotline
Deals with traffic violations, accidents, and other road-related emergencies.
- Traffic Enforcement: Responsible for enforcing traffic rules.
- Accident Assistance: Assists in case of traffic accidents and providing necessary information.
- Public Safety: Works towards maintaining public safety on the roads.
10. Uganda National Ambulance Service (UNAS)
Provides emergency medical services and transports patients to hospitals.
- Emergency Response Unit: Quick response team for critical incidents.
- Ambulance Services: Offers ambulance services in Kampala and nationwide.
- Trained Medical Staff: Employs trained medical professionals to assist patients.
11. Kampala Metropolitan Police - Emergency Hotline
Responds to non-criminal emergencies such as noise complaints and public disturbances.
- Public Order Maintenance: Ensures maintenance of public order in Kampala.
- Noise Complaints: Handles noise complaints from residents and businesses.
- Public Disturbances: Responds to public disturbances such as riots or protests.
12. Uganda Wildlife Authority (UWA) - Emergency Hotline
Deals with wildlife-related emergencies and wildlife crime investigations.
- Wildlife Crime Investigations: Investigates wildlife crimes such as poaching.
- Rescue Services: Rescues injured or trapped wildlife.
- Education and Awareness: Promotes education and awareness about Ugandan wildlife.
13. Kampala Electricity Distribution Company Limited (KEDCO) - Emergency Line
Deals with power outages and electrical emergencies in Kampala.
- Power Outage Assistance: Responds to power outages across the city.
- Electrical Maintenance: Provides electrical maintenance services.
- Customer Support: Offers customer support for billing inquiries and complaints.
14. National Water & Sewerage Corporation (NWSC) - Emergency Line
Handles water supply issues, leaks, and sewerage emergencies in Kampala.
- Water Supply Maintenance: Ensures the continuous supply of clean water.
- Leak Repairs: Repairs leaks in water pipes and sewerage systems.
- Customer Support: Offers customer support for billing inquiries and complaints.
15. Kampala City Council Authority (KCCA) - Public Works Department
Deals with infrastructure maintenance, road repairs, and public facility issues.
- Infrastructure Maintenance: Maintains roads, buildings, and other public infrastructure.
- Road Repairs: Repairs damaged or blocked roads in Kampala.
- Public Facility Maintenance: Maintains public facilities such as parks, markets, and libraries.