Emergency Contacts & Services in Porto Alegre, Brazil
1. Porto Alegre Emergency Number (192) - 911 in case of emergency
Dial this number for any emergency situations, it's the central line for police, firefighters and ambulance services.
- Available 24/7: Operates around the clock for immediate help.
- Multi-language Support: Agents can speak English and Portuguese to assist foreign travelers.
- Direct Connection to Services: Directly connects you to the necessary service based on your emergency.
2. Porto Alegre Tourist Police (DETUR)
Contact DETUR for tourist-related issues, such as lost or stolen items and general assistance.
- Specialized Assistance: Specially trained officers to help tourists.
- Located in Main Tourist Spots: Stations are placed in popular tourist areas for easy access.
- 24-hour Availability: Officers are available 24/7 to help you.
3. Porto Alegre Hospital General (Hospital Geral de Porto Alegre)
This is the largest public hospital in Porto Alegre, offering a wide range of medical services.
- Comprehensive Care: Provides treatment for various health conditions.
- Emergency Department: Equipped to handle emergencies and critical cases.
- Language Services: Has interpreters for English, Spanish and other languages.
4. Porto Alegre Private Hospitals (Hospital Santa Mônica, Hospital São Lucas)
Private hospitals offering high-quality medical services with English-speaking staff.
- Advanced Facilities: Equipped with cutting-edge medical technology.
- Quick Response: Faster response times compared to public hospitals.
- English-speaking Staff: Useful for foreign travelers who prefer communication in English.
5. Porto Alegre Dental Clinics (Clínica Dentária de Porto Alegre)
Find emergency dental care at these clinics, open 24/7.
- Around-the-clock Service: Offers emergency dental services at any time.
- Experienced Dentists: Skilled dentists experienced in handling emergencies.
- Pain Management: Provides effective pain management during treatment.
6. Porto Alegre Pharmacies (Farmácias de Porto Alegre)
Find pharmacies throughout the city for over-the-counter medication and first aid supplies.
- Variety of Products: Offers a wide range of medicines and healthcare items.
- 24-hour Pharmacies: Some pharmacies are open 24/7 for your convenience.
- English-speaking Staff: Staff can assist in English for better communication.
7. Porto Alegre Ambulance Service (Serviço de Ambulância Municipal)
Call this service for emergency medical transportation.
- Quick Response: Arrives quickly to respond to emergencies.
- Trained Personnel: Staffed with trained paramedics and EMTs.
- Equipped Vehicles: Ambulances are equipped to handle various emergencies.
8. Porto Alegre Fire Department (Departamento de Bombeiros)
Contact the fire department for fires and other emergencies requiring rescue services.
- Immediate Response: Responds quickly to emergency situations.
- Trained Firefighters: Firefighters are trained in rescue and firefighting techniques.
- Safety Equipment: Equipped with safety gear to ensure safety during rescues.
9. Porto Alegre Taxis (Táxis de Porto Alegre)
Find taxis around the city for transportation, but do not use them for emergencies.
- 24-hour Service: Taxis are available 24/7.
- Affordable Rates: Prices are reasonable compared to other cities.
- Licensed Drivers: Drivers have valid licenses and undergo regular safety checks.
10. Porto Alegre Vehicle Assistance (Assistência às Rodas)
Contact this service for car troubles, such as a flat tire or breakdown.
- Quick Response: Arrives quickly to help with vehicle issues.
- Equipped Vehicles: Tow trucks and assistance vehicles are available.
- Multilingual Staff: Staff can communicate in English for foreign travelers.
11. Porto Alegre Airport Information (Aeroporto Salgado Filho)
Find airport information desks for assistance during your flight.
- Friendly Staff: Staff is friendly and helpful.
- Multi-language Support: Can assist in English, Spanish, and other languages.
- Airport Facilities Information: Provides information about airport facilities, such as restaurants, restrooms, and Wi-Fi.
12. Porto Alegre Tourist Assistance Office (Oficina de Atendimento ao Turista)
Visit this office for tourist-related issues and advice.
- Helpful Staff: Staff is knowledgeable about the city and can help with your questions.
- Tourist Information: Provides information on popular tourist attractions, restaurants, and events.
- Language Services: Offers assistance in English for foreign travelers.
13. Porto Alegre Consulates (Consulados em Porto Alegre)
Find your home country's consulate for assistance during an emergency.
- Emergency Assistance: Provides assistance in emergencies, such as lost passports or arrest.
- Legal Advice: Offers legal advice on local laws and regulations.
- Language Services: Staff can communicate in your home country's language for better understanding.
14. Porto Alegre Embassies (Embaixadas em Porto Alegre)
Visit your home country's embassy for assistance during an emergency.
- Emergency Assistance: Provides assistance in emergencies, such as lost passports or arrest.
- Legal Advice: Offers legal advice on local laws and regulations.
- Language Services: Staff can communicate in your home country's language for better understanding.
15. Porto Alegre Medical Centers (Centros Médicos de Porto Alegre)
Find medical centers for routine check-ups or minor emergencies.
- Wide Range of Services: Offers various medical services, including check-ups and vaccinations.
- English-speaking Staff: Staff can assist in English for foreign travelers.
- Appointment Booking: Allows for appointment booking to save time.