Emergency Contacts & Services in Helsinki, Finland
1. Helsinki Police (Poliisi)
The main police department in Helsinki for general emergencies and non-emergency situations.
- 24/7 Availability: Available around the clock, every day of the year.
- Multiple Languages: Police officers can communicate in multiple languages to assist foreign travelers.
- Non-Emergency Contact Number: Offers a non-emergency contact number for less urgent matters.
2. Helsinki City Emergency Services (Helsingin Yhteiskuntaythymä Sote)
Emergency response services for medical emergencies, fires, and rescue operations.
- Response Time: Aim to reach emergency scenes within the fastest possible time.
- Multiple Emergencies: Handles various emergencies like fires, accidents, and medical emergencies.
- Multilingual Capabilities: Communicates with individuals in multiple languages to assist foreign visitors.
3. Helsinki Health Center (Helsingin Terveystalo)
Urgent medical care center for non-life-threatening health issues.
- Walk-In Service: Allows patients to walk in without an appointment.
- Multilingual Staff: Staff is capable of communicating in multiple languages.
- Extended Hours: Open evenings and weekends for added convenience.
4. Helsinki Tourist Information (Visit Helsinki)
Offers tourism-related advice and assistance to help visitors navigate the city.
- Multilingual Staff: Staff can communicate in multiple languages.
- 24/7 Online Help: Provides online help and resources around the clock.
- City Maps and Guides: Offers maps, guides, and recommendations for exploring Helsinki.
5. Helsinki Airport (Helsinki-Vantaa lentoasema)
The main international airport serving Helsinki and Finland with various emergency services.
- Medical Assistance: Provides on-site medical assistance and first aid stations.
- Airport Police: Has a dedicated police station for airport security and emergencies.
- Assistance Services: Offers help with lost luggage, travel information, and foreign exchange.
6. Helsinki Taxi Service (Helsingin Taksi)
Reliable taxi service for safe transportation around the city.
- 24/7 Availability: Available day and night, every day of the year.
- Multiple Languages: Drivers can communicate in multiple languages to help foreign travelers.
- Assistance for Disabled Travelers: Offers wheelchair-accessible taxis and assistance for disabled travelers.
7. Helsinki City Ambulance (Helsingin Yhteiskuntaythymän Ässäyhdistys)
Emergency medical services for life-threatening emergencies.
- Response Time: Aim to reach emergency scenes within the fastest possible time.
- Specialized Services: Provides specialized care such as cardiology, pediatrics, and trauma care.
- Multilingual Capabilities: Communicates with individuals in multiple languages to assist foreign visitors.
8. Helsinki Fire Department (Helsingin Kuntaythymä Palokunta)
Responsible for firefighting, rescue operations, and hazardous materials response.
- Response Time: Aim to reach emergency scenes within the fastest possible time.
- Specialized Equipment: Equipped with specialized tools and vehicles for various rescue scenarios.
- Multilingual Capabilities: Communicates with individuals in multiple languages to assist foreign visitors.
9. Helsinki Coast Guard (Suomen Meripäällikkööt)
Responsible for sea rescue, maritime safety, and pollution control.
- Maritime Expertise: Expertise in navigating Helsinki's waters and maritime emergencies.
- Communication Tower: Uses a communication tower to monitor ships and coordinate rescue efforts.
- Multilingual Capabilities: Communicates with individuals in multiple languages to assist foreign visitors.
10. Helsinki Mental Health Services (Helsingin Neuropsykiatterihoito)
Provides mental health services for travelers facing emotional distress.
- Multilingual Staff: Staff can communicate in multiple languages.
- Emergency Assessment: Offers immediate emergency assessments and treatment for mental health issues.
- Long-Term Care and Support: Provides long-term care and support as needed.
11. Helsinki Lost and Found (Lostit Helsingissä)
Helps reunite lost items with their owners.
- Item Storage: Stores lost items securely and safely.
- Multilingual Assistance: Offers assistance in multiple languages to help foreign travelers.
- 24/7 Online Reporting: Allows lost items to be reported online anytime, day or night.
12. Helsinki Embassies and Consulates
Provides assistance to citizens of foreign countries residing in Helsinki.
- Citizen Services: Offers various services like passport renewal, notarization, and visa processing.
- Emergency Assistance: Provides emergency assistance to citizens of their respective countries.
- Multilingual Staff: Staff can communicate in multiple languages to help foreign travelers.
13. Helsinki City Social Services (Helsingin Yhteiskuntaythymä Sosiaalivirasto)
Provides social services for vulnerable individuals and families.
- Case Management: Manages cases to ensure the well-being of individuals and families.
- Multilingual Staff: Staff can communicate in multiple languages to help foreign travelers.
- Crisis Intervention: Offers crisis intervention and support services for those in need.
14. Helsinki Bike Repair Shops (Helsingin Velotarvatukset)
Provides bike repair and maintenance services for travelers.
- Bike Rentals: Offers bike rentals for exploring Helsinki.
- Multilingual Staff: Staff can communicate in multiple languages to help foreign travelers.
- Emergency Repairs: Provides emergency repairs for broken or malfunctioning bikes.
15. Helsinki City Animal Shelter (Helsingin Kuntaylläpitse)
Provides care and shelter for lost or abandoned animals in Helsinki.
- Animal Care: Offers veterinary care, food, and shelter to lost or abandoned animals.
- Adoption Services: Facilitates adoptions for those wishing to take in a pet.
- Multilingual Assistance: Provides assistance in multiple languages to help foreign travelers.