Locals often shake hands and exchange a few pleasantries before getting down to business. It's important to be patient during these exchanges.

Use your right hand when eating as the left hand is considered unclean. It's also polite to decline food offerings several times before accepting.

Modest clothing is appreciated. Avoid revealing outfits, especially for women. Long pants are acceptable for both men and women.

Gifts are given with both hands and opened later. Avoid giving anything black or alcohol to locals.

Respect public spaces and avoid showing affection in public. Speak softly on phone calls to avoid disturbing others.

Ask permission before taking photos of locals, especially in rural areas. Respect their privacy and do not intrude.

Bargaining is expected in markets. Be prepared to haggle but remember that locals are friendly and patient.

Round up the bill when dining out and tip porters and guides accordingly. Tips are greatly appreciated.

If invited to a local home, remove your shoes at the door and bring a small gift. It's also polite to decline food offerings several times before accepting.

Conversations can be slow and indirect. Listen carefully and avoid interrupting the speaker.

Celebrate local holidays such as Independence Day (June 30) and New Year (January 1). Respect local traditions during these times.

Women often take on traditional roles such as cooking and childcare. Respect these roles and avoid making inappropriate comments.

Respect elders by standing when they enter a room and addressing them with respectful titles.

Learn a few basic phrases in Lingala, the most widely spoken language in Bukavu.

Arrive on time for appointments and meetings. However, delays can happen due to traffic or other unforeseen circumstances.