
Emergency Contacts & Services in Pekanbaru, Indonesia
1. Pekanbaru General Hospital (RSUD Pekanbaru)
Provides comprehensive medical care in an emergency. Open 24/7 for serious injuries or illnesses.
- Round-the-clock Service: Offers 24/7 emergency services to handle any health crisis.
- Comprehensive Care: Provides a wide range of medical specialties under one roof.
- Affordable Prices: Offers affordable emergency care prices compared to private hospitals.
2. Siloam Hospitals Pekanbaru
Private hospital offering advanced medical facilities for emergencies. Has a dedicated emergency department.
- Advanced Medical Facilities: Equipped with state-of-the-art diagnostic and treatment equipment.
- Dedicated Emergency Department: Has a specialized emergency department catering to critical cases.
- English Speaking Doctors: Some doctors are fluent in English, making it easier for foreign visitors.
3. Pekanbaru Police Station
Primary law enforcement agency providing help and assistance during emergencies.
- 24/7 Emergency Response: Provides round-the-clock emergency response services.
- Crime Reporting and Assistance: Helps travellers report crimes and offers necessary assistance.
- Lost & Found Service: Handles found items, helping to reunite them with their owners.
4. Pekanbaru Fire Department
Responsible for firefighting and emergency rescue services in the city.
- Fire Emergency Response: Provides immediate response to fires, ensuring quick suppression.
- Rescue Services: Offers emergency rescue services for road accidents and building collapses.
- Safety Education: Conducts safety education programs to promote awareness and prevent emergencies.
5. Pekanbaru Red Cross Society
Provides emergency medical services, disaster response, and blood donation programs.
- Emergency Medical Services: Offers emergency first aid and ambulance services.
- Disaster Response: Assists in disaster relief efforts, providing essential supplies and support.
- Blood Donation Programs: Organizes regular blood donation camps to ensure a steady supply for hospitals.
6. Pekanbaru Ambulance Service (Emergency Call 118)
Provides emergency medical transportation and assistance to those in need.
- 24/7 Emergency Response: Offers round-the-clock response services for medical emergencies.
- Free of Charge: Ambulance rides are free of charge, making it accessible to all.
- Multilingual Operators: Has multilingual operators who can assist travellers in various languages.
7. Pekanbaru Traffic Police Station
Deals with traffic accidents and violations, ensuring road safety for travellers.
- Traffic Accident Response: Responds to traffic accidents and provides necessary assistance.
- Road Safety Education: Conducts road safety education programs for travellers.
- Assistance with Traffic Violations: Helps travellers with traffic violation-related issues.
8. Pekanbaru Immigration Office
Provides assistance to foreign visitors during emergencies and offers immigration-related services.
- Emergency Assistance: Offers emergency assistance for foreign visitors, such as replacement of lost passports.
- Immigration-related Services: Provides various services related to visas, permits, and work passes.
- Multilingual Staff: Has multilingual staff members who can assist visitors in their native languages.
9. Pekanbaru Tourist Information Center
Assists tourists with travel-related information and emergency help during their stay.
- Travel Information Services: Provides necessary travel information, such as maps, accommodations, and attractions.
- Emergency Assistance: Offers emergency assistance to tourists in need of help during their stay.
- Multilingual Staff: Has multilingual staff members who can assist visitors in their native languages.
10. Pekanbaru Consulate Services for Foreigners
Offers assistance and support to foreigners during emergencies and provides consular services.
- Emergency Assistance: Offers emergency assistance for foreign visitors, such as travel document replacement.
- Consular Services: Provides various consular services like visa extensions and registration.
- Multilingual Staff: Has multilingual staff members who can assist visitors in their native languages.
11. Pekanbaru Embassy of [Foreign Country]
Provides assistance to citizens of the represented country during emergencies and offers consular services.
- Emergency Assistance: Offers emergency assistance for citizens of the represented country, such as travel document replacement.
- Consular Services: Provides various consular services like visa extensions and registration.
- Country-specific Services: Offers country-specific assistance and advice for citizens of the represented nation.
12. Pekanbaru City Hotline (Call Center 190)
Provides city-related information and emergency assistance during a crisis.
- City Information Services: Offers information on various city services, attractions, and events.
- Emergency Assistance: Provides emergency assistance during disasters or emergencies.
- Multilingual Operators: Has multilingual operators who can assist visitors in their native languages.
13. Pekanbaru Disaster Management Agency (BPBD)
Coordinates disaster response efforts and provides emergency assistance during disasters.
- Disaster Response: Coordinates disaster response efforts to ensure quick and effective action.
- Emergency Assistance: Provides emergency assistance during disasters, such as food and shelter.
- Disaster Preparedness Education: Promotes disaster preparedness education to minimize the impact of future disasters.
14. Pekanbaru Volunteer Fire Department
Complementary volunteer firefighting service to the official one during emergencies.
- Volunteer Firefighting: Provides additional firefighting assistance during emergencies, enhancing response capacity.
- Community Engagement: Promotes community involvement in emergency preparedness and disaster response efforts.
- Complimentary Service: Serves as a complementary service to the official fire department, enhancing overall emergency response capabilities.
15. Pekanbaru Red Cross Youth
Youth-led volunteer organization offering emergency assistance and disaster preparedness education.
- Emergency Assistance: Offers emergency first aid and assistance during disasters.
- Disaster Preparedness Education: Promotes disaster preparedness education to minimize the impact of future disasters.
- Youth Involvement: Encourages youth involvement in community service and emergency response efforts.