
Emergency Contacts & Services in Jerusalem, Israel
1. St. John's Eye Hospital
Leading ophthalmology hospital offering emergency care for eye injuries and diseases.
- 24/7 Emergency Care: Provides around-the-clock emergency services
- Multidisciplinary Approach: Combines medical, surgical, and diagnostic facilities under one roof
- State-of-the-art Equipment: Utilizes advanced technology for accurate diagnosis and effective treatment
2. Hadassah Medical Center
Comprehensive hospital providing emergency services for all medical conditions.
- Three Campus System: Offers a wide range of specialized care across three locations in Jerusalem
- Trauma Center: Equipped to handle major trauma cases and mass casualties
- Multicultural Staff: Provides care for patients of diverse backgrounds and languages
3. Magen David Adom (MDA) Ambulance Service
Emergency medical service offering ambulance transportation and first aid.
- 24/7 Emergency Response: Provides emergency services at any time, day or night
- Multilingual Staff: Communicates effectively with tourists speaking various languages
- Quick Response Time: Aims to reach the scene within 8 minutes in urban areas
4. Police Station (Tzrifat Ha'ir)
Local police station offering assistance for non-medical emergencies.
- 24/7 Availability: Provides help and response around the clock
- Lost & Found Service: Helps reunite lost items with their owners
- Crime Reporting: Offers reporting and assistance for crimes affecting tourists
5. Fire Department (Midot Mishpachtit)
Emergency firefighting service responding to fires and hazardous situations.
- 24/7 Emergency Response: Provides emergency services at any time, day or night
- Fire Prevention Education: Offers workshops and resources to educate the public on fire safety
- Rescue Services: Provides rescue services in addition to firefighting
6. Poison Control Center (Ma'avar Lama'avar)
Helpline for emergency poison and drug information.
- 24/7 Availability: Provides emergency services at any time, day or night
- Multilingual Support: Offers support in multiple languages
- Expert Consultation: Connects callers with poison control specialists for immediate advice
7. Israel National Police (INP) Non-Emergency Number
Contact for reporting non-urgent incidents or asking general questions.
- Regular Business Hours: Operates during standard business hours
- Language Support: Provides translation services for callers speaking various languages
- General Information: Offers advice on travel safety, local laws, and other general inquiries
8. Roadside Assistance (Ma'avak HaDerech)
Service providing assistance for vehicle breakdowns or accidents on the road.
- 24/7 Emergency Response: Provides emergency services at any time, day or night
- Towing Services: Offers towing and repairs for vehicles that cannot be driven
- Multilingual Support: Communicates effectively with tourists speaking various languages
9. Housing Hotline (Hotline Misgeret)
Service offering assistance for housing-related emergencies.
- 24/7 Availability: Provides help and response around the clock
- Language Support: Offers support in multiple languages
- Housing Solutions: Provides temporary accommodations and mediation services for housing disputes
10. Women's Shelter (Misholot L'Isha)
Safe haven offering emergency shelter and support for women experiencing domestic violence.
- 24/7 Emergency Response: Provides immediate assistance and support at any time, day or night
- Confidential Services: Offers discreet help and protection for victims of domestic abuse
- Multilingual Support: Provides assistance in multiple languages
11. Tourist Police Unit (Mishmar Hapilsum leHatourim)
Police unit dedicated to assisting tourists in Jerusalem.
- 24/7 Availability: Provides help and response around the clock
- Tourist-friendly Staff: Trained to handle tourist-specific issues and concerns
- Crime Prevention Education: Offers workshops and resources on crime prevention for tourists
12. Jerusalem Municipality Information Line
Contact for assistance with city-related services and information.
- Regular Business Hours: Operates during standard business hours
- Language Support: Provides translation services for callers speaking various languages
- City Services Information: Offers advice on city services, attractions, and events
13. Embassy Assistance (Consular Services)
Assistance provided by embassies for their citizens in an emergency.
- 24/7 Availability: Provides help and response around the clock
- Consular Services: Offers assistance with passport replacement, legal aid, and financial support in emergencies
- Language Support: Provides translation services for callers speaking the embassy's native language
14. Red Cross (HaMagen David Adom)
International humanitarian organization providing emergency aid and support.
- 24/7 Emergency Response: Provides emergency services at any time, day or night
- Multilingual Support: Communicates effectively with tourists speaking various languages
- Disaster Relief: Offers aid and support in times of natural disasters, conflicts, or other emergencies
15. Travel Insurance Services
Companies providing insurance coverage for medical emergencies and travel-related incidents.
- 24/7 Emergency Response: Provides help and response at any time, day or night
- Medical Evacuation: Coverage for medical evacuation to a hospital of choice in case of an emergency
- Trip Interruption Coverage: Covers trip interruptions or cancellations due to unforeseen circumstances