Emergency Contacts & Services in Shanghai, China

Shanghai, China, Shanghai, Local Insights & Practical Info, Emergency Contacts & Services

Emergency Contacts & Services in Shanghai, China

Shanghai Police Emergency Number

1. Shanghai Police Emergency Number

The Shanghai police can be reached quickly by dialing 110 for any emergencies involving crime or public safety. This service is essential for immediate law enforcement assistance. The operators can usually provide basic guidance in English to help tourists.
  • Availability: Operators are available 24/
- Language

2. - Language

English support is available but limited.
  • Importance: Critical for crime-related emergencies.
  • Response Time: Fast response in urban areas.
  • Accessibility: Can be called from any phone.
Shanghai Fire Service Emergency Number

3. Shanghai Fire Service Emergency Number

For fire-related emergencies, dial 119 to contact the Shanghai fire department. This special number ensures fire help reaches you promptly. Quick response in densely populated areas makes this service vital for anyone experiencing a fire hazard.
  • Speed: Rapid response in urban settings.
  • Specialization: Dedicated exclusively to fire emergencies.
  • Accessibility: Usable on all phones.
  • Coverage: Widespread in all city zones.
  • Language: Limited English support.
Shanghai Ambulance Service Emergency Number

4. Shanghai Ambulance Service Emergency Number

By dialing 120, you can quickly get medical help in emergencies. This number connects you to immediate ambulance services. Knowing this number is crucial for handling medical or health crises.
  • Urgency: Trained to handle medical emergencies swiftly.
  • Reach: Covers all major and minor hospitals.
  • Language: Basic English communication available.
  • Necessary: Vital for serious health issues.
  • Continuous: Operates 24/
4. Shanghai's 24-Hour Foreign Consulate Helpline

5. 4. Shanghai's 24-Hour Foreign Consulate Helpline

Each consulate provides an emergency helpline for its citizens. This service solves issues like lost passports or serious legal problems. They offer personalized assistance tied to your nationality.
  • Nationality: Service is specific to your home country.
  • Availability: Support is 24/7, year-round.
  • Specialty: Can provide legal and consular support.
  • Security: Offers safe traveling tips.
  • Connectivity: Direct link to your government.
Shanghai International SOS

6. Shanghai International SOS

Founded for travelers to handle health and safety challenges, SOS delivers medical and travel security services. This service is unique for its all-encompassing safety net. Availability of multilingual support makes it very accessible.
  • Languages: Multilingual support provided.
  • Versatile: Combines health and safety services.
  • Membership: Might require prior registration.
  • Network: Connects with global medical resources.
  • Reliability: High standards of service.
Shanghai Metro Police Hotline

7. Shanghai Metro Police Hotline

By calling 6437 0000, travelers can reach metro-related emergency services. This service is useful for criminal activities or lost items within the metro system. Specialized support ensures quick assistance inside stations.
  • Scope: Exclusive to metro safety and issues.
  • Focus: Designed to manage metro hooliganism.
  • Hours: Only during metro operating schedules.
  • Rapid Response: Quick intervention capabilities.
  • Oversight: Monitors all metro lines.
Shanghai Maritime Search and Rescue Center

8. Shanghai Maritime Search and Rescue Center

Contact them at 6328 6666 for issues like accidents on local waterways. Essential for those exploring river transport or tours. Timely rescue services can manage both minor and major water-related incidents.
  • Function: Navigation and water rescue specialized.
  • Readiness: Quick emergency team mobilization.
  • Geography: Covers all local waters.
  • Expertise: Professional mariners provide assistance.
  • Connection: Tied with local coast guard operations.
Shanghai Mental Health Center Helpline

9. Shanghai Mental Health Center Helpline

Dial 6438 9090 for immediate mental health support. This service solves mental crises or offers emotional support. A vital helpline for travelers experiencing stress or anxiety.
  • Expertise: Trained mental health staff on hand.
  • Privacy: Calls remain confidential.
  • Import: Essential for emotional well-being.
  • Multilingual: Limited English-speaking counselors.
  • Assurance: Available 24/7 for urgent needs.
Tourist Information Hotline

10. Tourist Information Hotline

By calling 962020, travelers get access to emergency tourist information and translation services. Essential for understanding local procedures and avoiding barrier anxiety. Easily solves issues arising from language differences.
  • Translation: Offers multilingual support.
  • Assistance: Provides advice on unexpected legal issues.
  • Free: No charge for accessing help.
  • Timing: Available during regular hours.
  • Versatile: Assistance ranges from tourist advice to emergencies.
Shanghai Electrical Emergencies

11. Shanghai Electrical Emergencies

Dial 95598 for power outages in Shanghai. Quick resolution helps manage heat or cold during outages. Important for those relying on consistent electrical supply during their stay.
  • Direct: Connects to the main power company.
  • Reliability: Swift on-site repair service.
  • Coverage: Extensive across Shanghai.
  • Efficiency: Resolves emergencies rapidly.
  • Lifesaving: Critical for electrically-powered medical equipment.
Shanghai Gas Emergency Hotline

12. Shanghai Gas Emergency Hotline

962777 is the number for gas-related emergencies. Handling leaks or faulty equipment, this service is vital for avoiding potential explosions or fires. Trained operators ensure swift coordination with emergency services.
  • Specificity: Exclusively targets gas problems.
  • Alertness: Quick response saves property and lives.
  • Availability: Round-the-clock helpline.
  • Specialty: Expertise in handling gas emergencies.
  • Safety: Peace of mind for short and long stays.
Shanghai Water Supply Hotline

13. Shanghai Water Supply Hotline

Call 967100 for any disruptions in water services. This service is key for travelers relying on tap water for daily uses. Immediate assistance ensures quick fixing of water supply issues.
  • Urgent: Dilligent response to supply cut-offs.
  • Essential: Important for hygiene and cooking.
  • Response: Efficient pipe repair services.
  • Monitoring: Continuously supervises water quality.
  • Communication: Offers timely updates to users.
Shanghai Foreign Advisory Center

14. Shanghai Foreign Advisory Center

Their hotline at 5466 8080 provides invaluable advice for expatriates or tourists in need of legal assistance or bureaucratic navigation. It addresses issues like visa updates and legal rights awareness. Practical counseling for staying compliant with Chinese regulations.
  • Information: Supplies legal and bureaucratic guidance.
  • Experience: Counsels foreign nationals effectively.
  • Breadth: Covers wide array of legal topics.
  • Connection: Liaises with local authorities when needed.
  • Resourcefulness: Extensive network for expedient help.
Shanghai Youth and Family Crisis Helpline

15. Shanghai Youth and Family Crisis Helpline

12355 is dedicated to helping travelers experiencing family-related crises. Critical for those in disputes or domestic stress. Support services can navigate complex situations with care.
  • Accessibility: Open to youth and families alike.
  • Professionalism: Staffed by trained crisis counselors.
  • Understanding: Delivers culturally sensitive advice.
  • Discreet: Upholds confidentiality.
  • Timeliness: Available to help at all hours.
Shanghai Tunnel Traffic Hotline

16. Shanghai Tunnel Traffic Hotline

For underground driving issues or emergencies, dial 12345. Targeted at getting prompt assistance in case of accidents or traffic breakdowns in tunnels. Assures safe and quick resolution without lengthy waits.
  • Direct: Reports problems directly to service center.
  • 24/7: Continuous assistance ensuring safety.
  • Service: Helps in vehicle accidents within tunnels.
  • Security: Assures safe rescue operations.
  • Coverage: Applicable to all city tunnel networks.
Shanghai Public Transportation Inquiry

17. Shanghai Public Transportation Inquiry

1600 provides travelers with emergency guidance related to public transport faults. A quick-response lifeline for disruptions in bus, metro, or ferry services. Tailored service ensuring passengers reach destinations smoothly.
  • Concierge: Provides real-time travel updates.
  • Assurance: Handling rerouting efficiently.
  • Reliability: Persisting service continuity in emergencies.
  • Directness: Connects directly with transport managers.
  • Free: Freely accessible without charges.
Shanghai Airport Customer Service

18. Shanghai Airport Customer Service

Both Pudong and Hongqiao airports offer hotlines for passenger emergencies, like lost baggage or flight cancellations. These services provide solutions to travel-related crises at airports. The airport staff ensures passengers resume their journey with minimal stress.
  • Dedication: Focused on airport-specific issues.
  • Prompt: Quick processing of travel documentation.
  • Support: Liaisons with airlines for missing luggage.
  • Intervention: Mitigates passenger anxiety.
  • Operative: Round-the-clock service for all travelers.
Shanghai Consumer Complaint Hotline

19. Shanghai Consumer Complaint Hotline

Call 12315 if you face fraud or unfair treatment as a consumer. Specifically designed to protect travelers from unethical businesses. Facilitates solutions against scam encounters.
  • Integrity: Encourages fair exchange practices.
  • Shield: Guards against exploitation.
  • Enforcement: Withdraws business licenses if needed.
  • Justice: Pursues fair resolutions.
  • Oversight: Monitors trade consistency.
Shanghai Traffic Police Hotline

20. Shanghai Traffic Police Hotline

Dial 122 for traffic accidents or vehicle emergencies. Providing immediate assistance with swift policing, it's crucial for incidents while driving. Assurance of quick reporting and documenting of traffic violations.
  • Appropriateness: Suitable for vehicle-related issues.
  • Efficiency: Timely retrieval of accident reports.
  • Comprehensiveness: Covers urban and suburban locales.
  • Accuracy: Precision in recording incident details.
  • Safety: Secures safety of roadway travelers.
Shanghai Railway Police Incident Report Line

21. Shanghai Railway Police Incident Report Line

Contact 95105110 for any emergencies during train travel. Ensures safety on board and immediate intervention if required. Crucial for rapid response to threats or accidents on the train network.
  • Alignment: Works closely with railway operators.
  • Competence: Handles personal safety and security issues.
  • Integration: Part of a broad national railway support network.
  • Safety: Elevates security standards in train travel.
  • Fidelity: Maintains close collaboration with emergency responders.