Emergency Contacts & Services in Mumbai, India
1. Mumbai Police Emergency Helpline
- Description: Dial 100 for police assistance in Mumbai. This number connects you to the police and helps with crime and personal safety concerns. Quick response time ensures traveller safety.
- Availability: 24/7 service
- Language: Assistance available in multiple languages
- Response Time: Rapid response in emergencies
- Area Coverage: Comprehensive city coverage
- Trained Personnel: Skilled professionals handle calls
2. Mumbai Fire Brigade
- Description: Call 101 for fire emergencies to reach Mumbai's Fire Brigade. They manage fire hazards and rescue operations. Crucial for handling fire incidents.
- Availability: 24/7 emergency service
- Equipment: Well-equipped for a variety of emergencies
- Reach: Quick arrival in urban areas
- Coordination: Works with other emergency services
- Expertise: Trained in fire safety and rescue
3. Ambulance – 108
- Description: Call 108 for ambulatory services in health emergencies. Connects you with immediate medical assistance and transport to hospitals. Vital for medical crises in unfamiliar locales.
- Speed: Fast dispatch to your location
- Network: Linked with major city hospitals
- Equipment: Basic life-support systems available
- Accessibility: Easy to remember the number
- Availability: Around the clock service
4. CATS – Centralized Accident and Trauma Services
- Description: A government-run service providing trauma care and ambulances in accident situations. This service is key for handling injuries after road accidents.
- Response Time: Quick response in critical situations
- Coordination: Works with police and fire services
- Cost: Free or subsidized services
- Personnel: Trained medical staff
- Coverage: Extends beyond central Mumbai
5. Women’s Helpline – 181
- Description: A dedicated helpline for women's issues, focusing on harassment, domestic violence, and safety. Ensures female travellers feel secure and supported.
- Anonymity: Confidential support
- Language: Assistance in local and national languages
- Support: Links to legal and protection services
- Availability: 24/7 assistance
- Counselling: Access to trained counsellors
6. Mumbai BMC Disaster Control
- Description: BMC helpline for disasters, particularly during monsoon floods. They coordinate relief and rescues efficiently in natural calamities.
- Weather Alerts: Provides updates on situations
- Coordination: Works with all city services
- Facilities: Basic amenities distribution during disasters
- Communication: Clear instructions provided during crises
- Engagement: Community involvement in disaster management
7. Child Helpline – 1098
- Description: A service specifically for children's safety and issues like abuse or missing children. Vital for ensuring children's welfare is prioritized.
- Anonymity: Maintains privacy of callers
- Coordination: Links to child protective services
- Availability: Nationwide coverage
- Response: Swift action toward child-related issues
- Counselling: Support for children in distress
8. Senior Citizen Helpline – 1298
- Description: Provides support for senior citizens including health emergencies, abuse, and more. Ensures elderly travellers receive help and respect.
- Service: Tailored for aged individuals
- Availability: Helpline active continuously
- Resources: Connects to senior care facilities
- Protection: Addresses abuse and neglect
- Health: Links to medical aid when needed
9. Anti-Terror Helpline – 1090
- Description: Offers a line to report suspicious activities related to terrorism. Ensures increased city vigilance and safety.
- Anonymity: Ensures the caller's identity is protected
- Vigilance: Encourages public involvement
- Response: Quick investigations by authorities
- Awareness: Promotes safety tips to public
- Coordination: Collaboration with police forces
10. Municipal Corporation’s Health Services
- Description: Provides health advisories and medical services during epidemics. Essential for keeping travellers informed about health risks and services.
- Updates: Regular health alerts
- Vaccinations: Access to public immunization programs
- Information: Educates on local health precautions
- Interaction: Open communication channels
- Resources: Offers public health resources
11. Traffic Helpline – 103
- Description: A hotline dedicated to traffic alerts and assistance in case of road emergencies. Eases navigation and ensures road safety.
- Updates: Real-time traffic information
- Assistance: Breakdowns and tow services coordination
- Language: Multi-language operator support
- Coordination: Works with traffic police
- Availability: All-day service
12. Power Helpline – 1912 (For Electricity Issues)
- Description: For power outages and electrical utility issues. Essential for quick resolution of electric problems affecting travellers.
- Updates: Status information on outages
- Reporting: Easy to report electric faults
- Coordination: Works with municipal bodies
- Reliability: Ensures stable power supply
- Assistance: Available any time
13. Gas Leak Emergency – 1906
- Description: Emergencies with gas leaks can be reported using this helpline. Critical for handling potentially dangerous gas-related situations.
- Safety: Immediate action reduces risks
- Coordination: Teams work with fire services
- Availability: Hotline active all hours
- Expertise: Trained professionals manage the situation
- Prevention: Advice on reducing leak chances
14. Legal Aid Helpline
- Description: Connects travellers to legal help and advice. Resolves legal issues or disputes quickly and cost-effectively.
- Info: Provides details of legal rights
- Assistance: Rapid response from legal advisors
- Accessibility: Contactable via phone or in person
- Guidance: Clear directions on legal procedure
- Confidential: Ensures privacy of cases
15. LGBT Helpline
- Description: Offers support and advice to members of the LGBT community. Ensures travellers from LGBT groups feel safe and supported.
- Support: Access to specialized counsellors
- Community: Links to community resources
- Privacy: Protects identities
- Legal: Information on rights and protections
- Availability: Service is widely reachable
16. Tourist Police Helpline
- Description: Special service for tourists needing assistance with security or travel problems. Ensures tourists get dedicated help.
- Security: Address safety concerns
- Advice: Provides visitor guidance
- Language: Multi-language support
- Support: Rapid assistance for tourists
- Availability: Consistent service access
17. Cyber Crime Helpline – 155260
- Description: Resolves issues related to online fraud and cybersecurity. Crucial for protecting travellers who are dealing with online transactions.
- Response: Quick resolution to cyber threats
- Security: Enhances online safety
- Coordination: Works with police and tech experts
- Awareness: Educates public on safe practices
- Availability: Reliable contact service
18. Lost & Found Services at Mumbai Airports
- Description: Services to help retrieve lost items at the airport. Crucial for travellers who misplace belongings.
- Location: Convenient access points
- Efficiency: Fast-tracks the recovery process
- Availability: Open during airport hours
- Network: Broadcasts found items
- Coordination: Works with airport security teams
19. Mumbai Transport Enquiry – 139
- Description: For information on train schedules and rail emergencies. Supports travellers with crucial transport logistics.
- Updates: Real-time schedule information
- Coordination: Links with railway assistance services
- Accessibility: Easy to remember
- Availability: Continuous service
- Support: Multiple language availability
20. Water Supply Helpline
- Description: For emergencies related to water supply disruptions. Ensures travellers and residents have access to necessary resources.
- Response: Addresses issue rapidly
- Coordination: Works with water departments
- Updates: Inform on water restoration
- Distribution: Initiates relief measures
- Availability: 24/7 contact