
Emergency Contacts & Services in Almaty, Almaty, Kazakhstan
1. Almaty City Ambulance
24/7 emergency medical service for serious injuries or illnesses. Dial 103 from any phone.
- Availability: Operates round the clock, ensuring immediate response in emergencies.
- Multilingual Staff: Staff speak English and Russian, aiding communication with foreign visitors.
- Emergency Vehicles: Equipped with life-saving tools for rapid treatment on the go.
2. Almaty Police (0727)
Local police station offering assistance for criminal matters or public safety issues. Dial 0727 from any phone.
- Patrol Cars: Police officers are stationed throughout the city, responding quickly to calls.
- Crime Reporting: Provides options for reporting crimes online or in-person at a police station.
- Multilingual Officers: Some officers can speak English, assisting foreign visitors.
3. Medicus Express
Private ambulance service offering faster response times for medical emergencies. Can be reached at +7 (727) 279-44-44.
- Response Time: Offers quicker arrival times compared to the city ambulance service.
- Multilingual Staff: Staff speak English and Russian, facilitating communication with foreign visitors.
- On-call Doctor: Has an on-call doctor available to provide advice and guidance during emergencies.
4. Pharmacy #1
24/7 pharmacy located in the heart of Almaty for urgent medication needs. Address: 107 Zhibek Zholy Avenue.
- Availability: Operates round the clock, providing essential medications at any time.
- English-Speaking Staff: Staff can communicate effectively with foreign visitors.
- Broad Selection: Carries a wide variety of medications, catering to multiple health concerns.
5. Dental Clinic Ada
24/7 emergency dental care service for severe tooth pain or injuries. Dial +7 (727) 317-69-69.
- Availability: Operates round the clock, ensuring immediate response in dental emergencies.
- English-Speaking Staff: Staff can communicate effectively with foreign visitors.
- On-call Dentist: Has an on-call dentist available to provide advice and guidance during emergencies.
6. Almaty Fire Department (101)
Emergency fire service for fires or hazardous situations. Dial 101 from any phone.
- Quick Response: Responds swiftly to emergencies, mitigating damage and protecting lives.
- Specialized Equipment: Equipped with fire trucks, aerial platforms, and other specialized equipment for various situations.
- Multilingual Staff: Staff speak English and Russian, aiding communication with foreign visitors.
7. Red Crescent Society (8-206)
Provides emergency first aid and disaster relief services. Dial 8-206 from any phone.
- Training: Trains volunteers in first aid and CPR, ensuring proper treatment in emergencies.
- Language Assistance: Volunteers can communicate effectively with foreign visitors in English and Russian.
- Disaster Response: Responds promptly to natural disasters, such as earthquakes or floods.
8. Almaty Towing Service (0500-20-20)
24/7 roadside assistance for vehicle accidents or breakdowns. Dial 0500-20-20 from any phone.
- Availability: Operates round the clock, providing immediate assistance in roadside emergencies.
- Multilingual Staff: Staff can communicate effectively with foreign visitors in English and Russian.
- Towing & Recovery: Offers towing services, as well as vehicle recovery from ditches or obstacles.
9. Almaty Lost and Found (8-205)
Lost and found service for items misplaced within the city. Dial 8-205 from any phone.
- Location Coverage: Covers the entire city, increasing the chances of finding lost items.
- Language Assistance: Staff can communicate effectively with foreign visitors in English and Russian.
- Retrieval Process: Assists in the retrieval and return of lost items to their rightful owners.
10. Almaty City Tourist Information Center
Offers assistance for tourists, including maps, recommendations, and emergency contacts. Address: 37 Panfilov Street.
- Multilingual Staff: Staff can communicate effectively with foreign visitors in English, Russian, and other languages.
- Emergency Contacts: Provides emergency contact numbers for various services across the city.
- City Maps: Offers free maps of Almaty, aiding navigation and exploring the city.
11. Almaty City Hospital #1
Major public hospital for non-emergency medical care. Address: 50 Kunaev Street.
- Multispecialty Clinic: Offers various medical specialties under one roof, including surgery, pediatrics, and internal medicine.
- English-Speaking Staff: Has staff who can communicate effectively with foreign visitors in English and Russian.
- Affordable Care: Provides affordable medical care for those without insurance or limited resources.
12. Almaty City Veterinary Clinic
Emergency veterinary service for pets in need. Address: 58 Pushkin Street.
- Availability: Operates round the clock, ensuring immediate response in pet emergencies.
- Multilingual Staff: Staff can communicate effectively with foreign visitors in English and Russian.
- Pet Surgeries: Offers surgeries for pets requiring emergency care or treatment.
13. Almaty City Taxi Service (0500-22-22)
Safe and reliable taxi service for transportation needs. Dial 0500-22-22 from any phone.
- Availability: Operates 24/7, ensuring immediate response to requests.
- Multilingual Drivers: Has drivers who can communicate effectively with foreign visitors in English and Russian.
- Safe Transportation: Ensures safe transportation for both passengers and their belongings.
14. Almaty City Locksmith (0727-398-56-12)
Emergency locksmith service for vehicle or home lockouts. Dial 0727-398-56-12 from any phone.
- Availability: Operates 24/7, ensuring immediate response to lockout situations.
- Multilingual Staff: Staff can communicate effectively with foreign visitors in English and Russian.
- Replacement Keys: Provides replacement keys for vehicles or homes when necessary.
15. Almaty City Luggage Storage (0727-298-36-46)
Short-term luggage storage service for travelers needing to store their bags. Dial 0727-298-36-46 from any phone.
- Convenience: Offers short-term storage solutions for travelers exploring the city.
- Security: Uses security measures to ensure luggage safety and protection.
- Multilingual Staff: Staff can communicate effectively with foreign visitors in English and Russian.