Emergency Contacts & Services in Berlin, Berlin, Germany
1. Berliner Rettungsdienst (BERU),
The Berlin Fire Department provides emergency medical services. In case of accidents or sudden illnesses.
- 24/7 Availability: Emergency services are available round the clock.
- Multiple Stations: Stations throughout Berlin ensure quick response times.
- Ambulance Services: Ambulances are equipped with advanced medical equipment.
2. Polizei Berlin (Berlin Police)
The Berlin Police handle general law enforcement and public safety. They can assist in emergencies such as theft or violent crimes.
- Community Policing: Officers engage with the community to foster trust and address local concerns.
- Citywide Coverage: Stations throughout Berlin provide city-wide coverage for emergencies.
- Non-emergency Hotline: A non-emergency hotline is available for minor incidents and inquiries.
3. Notruf 112
The German emergency number 112 can be dialed for all types of emergencies, including police, fire, and medical help.
- Single Number: One number is used for all types of emergencies.
- Translation Services: Operator can provide assistance in multiple languages, including English.
- SMS Service: In case of speech difficulties or deafness, emergency messages can be sent via SMS to 112.
4. First Aid Institute Berlin
A non-profit organization offering first aid training courses for adults and children.
- Certified Training: Courses are certified by the German Red Cross.
- Various Course Levels: Courses cater to different levels of experience, from beginners to advanced.
- Practical and Theory-based Learning: The courses combine theoretical instruction with hands-on practice.
5. Charité Berlin Emergency Room
One of the largest hospitals in Berlin, offering emergency services for critical and non-critical medical conditions.
- 24/7 Emergency Service: The emergency room is open round the clock.
- Multiple Specialties: Doctors and nurses specialized in various medical fields are available.
- Major Trauma Center: It is a major trauma center for the region, equipped to handle complex cases.
6. Hospitals with Emergency Rooms (Spree Hospital, Virchow Clinic)
Other major hospitals in Berlin, such as Spree Hospital and Virchow Clinic, also offer emergency services for medical emergencies.
- Round-the-clock Service: Emergency rooms are open 24/7.
- Multiple Specialties: Doctors and nurses specialized in various medical fields are available.
- Advanced Facilities: Hospitals have modern facilities and equipment for patient care.
7. Deutsche Rote Kreuz (German Red Cross)
The German Red Cross provides various services including first aid training, disaster response, and emergency support.
- First Aid Training: Offers courses for adults and children in first aid and CPR.
- Disaster Response: Provides assistance during natural disasters and major emergencies.
- Emergency Support Services: Offers psychological support, blood donation services, and transportation for the elderly and disabled.
8. International SOS Berlin
An international medical and travel assistance company offering services such as emergency response, medical evacuation, and travel advice.
- 24/7 Emergency Response: Emergency services are available round the clock.
- Medical Evacuation: Offers medical evacuations to specialized hospitals if necessary.
- Travel Advice: Provides travel advice and assistance on health, safety, and security issues.
9. Pharmacies with On-call Pharmacists (Apotheken mit Anrufapotheke)
Many pharmacies in Berlin have on-call pharmacists who can offer advice over the phone for minor medical concerns outside regular business hours.
- 24/7 Availability: On-call pharmacist services are available 24/7.
- Medical Advice: Pharmacists can provide advice on minor ailments and suggest over-the-counter medications.
- Prescription Refills: On-call pharmacists can help with prescription refills when the pharmacy is closed.
10. Berliner Kinder Notruf (Child Emergency Hotline)
A hotline dedicated to emergencies involving children under the age of 14.
- Specialized Support: Provides specialized support for pediatric emergencies.
- Child-friendly Approach: Offers advice and support in a child-friendly manner.
- Emergency Instructions: Provides emergency instructions and guidance for children until an ambulance arrives.
11. Auswärtiges Amt (German Foreign Office)
The German Foreign Office provides consular assistance to German citizens and registered residents in emergencies abroad, including medical emergencies.
- Consular Assistance: Assists German citizens in emergency situations such as natural disasters, accidents, or arrests.
- Medical Emergency Support: Provides support for medical emergencies, including locating local doctors and hospitals.
- Legal Assistance: Offers legal assistance in cases of arrest or detention abroad.
12. Berliner Verkehrsbetriebe (BVG) Lost and Found
The Berlin Transport Authority's lost and found service helps recover lost items on public transportation.
- Lost Items Recovery: Recovers lost items left behind on public transportation.
- Online Reporting: Allows online reporting of lost items for easy access.
- Pickup Points: Items can be picked up at designated BVG stations or offices.
13. Safe Haven: Asylum Seekers Help Desk (Berlin)
A help desk specifically designed to assist asylum seekers in emergencies and provide information on local resources.
- Specialized Support: Offers support tailored to the needs of asylum seekers.
- Legal Advice: Provides legal advice on asylum, residence permits, and work permits.
- Emergency Assistance: Assists with emergency situations such as medical emergencies or domestic violence.
14. Berliner Tierrettung (Berlin Animal Welfare Service)
A service dedicated to the rescue and care of animals in distress or involved in emergencies.
- 24/7 Availability: Animal welfare services are available round the clock.
- Animal Rescue and Care: Rescues animals in distress, provides medical care, and finds suitable homes.
- Emergency Assistance: Assists with animal-related emergencies such as injuries or abandonment.
15. Berliner Umweltamt (Environmental Protection Agency)
The Berlin Environmental Protection Agency provides emergency services for environmental disasters such as oil spills or chemical leaks.
- Environmental Disaster Response: Responds to environmental emergencies, such as oil spills and chemical leaks.
- Expert Assistance: Provides expert assistance in cleaning up environmental disasters.
- Public Health Protection: Ensures public health is protected during and after the cleanup process.