Emergency Contacts & Services in Bilbao, Spain

Bilbao, Spain, Bilbao, Local Insights & Practical Info, Emergency Contacts & Services

Emergency Contacts & Services in Bilbao, Spain

1. Bilbao Municipal Police

Contact for non-emergency situations, such as traffic violations or lost property. They also provide assistance to tourists.
  • 24/7 Availability: Services available round the clock.
  • Location: Multiple stations across Bilbao for easy access.
  • Multilingual Staff: Staff speaks various languages including English and French.

2. Basurto-Bilbao University Hospital

Provides emergency medical care for serious injuries or illnesses. Offers a wide range of healthcare services.
  • Round the Clock Emergency Care: Emergency department open 24/7.
  • Multidisciplinary Approach: Expertise in various medical specialties under one roof.
  • Translation Services: Language assistance available for non-Spanish speakers.

3. Ambulance de Bilbao

Emergency medical services that respond to calls for serious injuries or illnesses. They also offer non-emergency transport for patients.
  • Quick Response Time: Average response time is less than 8 minutes in the city.
  • Trained Staff: Paramedics and emergency medical technicians on board.
  • Multiple Service Levels: Offers different types of ambulances based on the severity of the case.

4. Bilbao Fire Department

Responds to fires and other emergencies requiring immediate action. They also provide rescues for trapped individuals.
  • 24/7 Availability: Services available round the clock.
  • Special Equipment: Advanced tools for firefighting and rescue operations.
  • Multilingual Staff: Staff speaks various languages including English and French.

5. Red Cross - Bilbao

Provides emergency medical aid, disaster relief, and community services. They also offer first-aid training for the public.
  • Volunteer Force: Majority of staff are volunteers dedicated to helping others.
  • Various Services: Services range from blood donation to mental health support.
  • Partnership with Government: Collaborates with the government in emergency response efforts.

6. Bilbao Tourist Police

A specialized police force that helps tourists with information, safety concerns, and lost property. They also provide cultural guidance.
  • Multilingual Staff: Staff speaks various languages including English and French.
  • Dedicated Tourist Assistance: Specialized services for tourists visiting Bilbao.
  • Knowledge of Tourist Areas: Extensive knowledge of tourist attractions and hotspots in Bilbao.

7. Bilbao Coastal Police

Responsible for maritime safety, search and rescue, and the enforcement of boating regulations in Bilbao's waters.
  • Maritime Rescue Capabilities: Equipped with boats and helicopters for maritime rescues.
  • Regulation Enforcement: Ensures compliance with boating regulations to ensure safety.
  • Communication with Coast Guard: Works closely with the Spanish Coast Guard for coordinated rescue efforts.

8. Bilbao Civil Protection

Prepares and responds to emergency situations such as natural disasters, industrial accidents, and large-scale events.
  • Emergency Planning: Develops and maintains emergency response plans for various scenarios.
  • Public Education: Raises awareness about safety measures and evacuation procedures.
  • Partnership with Community: Collaborates with local organizations for emergency preparedness.

9. Bilbao Coast Guard

Responsible for search and rescue, maritime law enforcement, and environmental protection in Bilbao's waters.
  • Maritime Rescue Capabilities: Equipped with boats, helicopters, and other rescue equipment.
  • Regulation Enforcement: Enforces maritime laws and regulations to maintain safety.
  • Coastal Surveillance: Monitors coastal areas for illegal activities, pollution, and other threats.

10. Bilbao Emergency Medical Services (SAMU)

Provides emergency medical services for serious injuries or illnesses. They also offer non-emergency transport for patients.
  • Quick Response Time: Average response time is less than 8 minutes in the city.
  • Trained Staff: Paramedics and emergency medical technicians on board.
  • Multiple Service Levels: Offers different types of ambulances based on the severity of the case.

11. Bilbao Mountain Rescue Team (ERMB)

Responds to emergencies in the mountains and rural areas surrounding Bilbao. They also provide education on mountain safety.
  • Mountain Expertise: Specialized knowledge of mountain terrain and conditions.
  • Rescue Capabilities: Equipped with specialized gear for mountain rescues.
  • Public Education: Offers safety courses and guidance on mountain activities.

12. Bilbao Mental Health Helpline

Provides counseling, support, and resources for individuals struggling with mental health issues.
  • 24/7 Availability: Services available round the clock.
  • Multilingual Staff: Staff speaks various languages including English and French.
  • Confidential Support: All conversations are kept confidential.

13. Bilbao Women's Shelter

Provides a safe haven for women and children who have experienced domestic violence or other forms of abuse.
  • Secure Environment: Offers a secure, confidential environment for residents.
  • Supportive Services: Provides counseling, legal assistance, and practical support.
  • Multilingual Staff: Staff speaks various languages including English and French.

14. Bilbao Lost and Found Office (Oficina de Encuentro y Devolucion)

Helps locate lost items and reunites them with their owners. They also assist with reporting lost or stolen property.
  • 24/7 Availability: Services available round the clock.
  • Multiple Collection Points: Located throughout Bilbao for convenience.
  • Multilingual Staff: Staff speaks various languages including English and French.

15. Bilbao City Hall Information Desk

Provides information about city services, events, and attractions. They also assist with general inquiries.
  • Multilingual Staff: Staff speaks various languages including English and French.
  • Extensive Knowledge: Knowledgeable about Bilbao's history, culture, and attractions.
  • Open Hours: Open Monday to Friday from 8:00 AM to 2:00 PM.