
Emergency Contacts & Services in Cairo, Al Qāhirah, Egypt
1. Cairo Ambulance Service
This service offers emergency medical care anywhere in Cairo. It is available 24/7, and the service is equipped with trained paramedics. Use this service for quick and professional medical attention in emergencies.
- Availability: 24/7 service ensures round-the-clock assistance.
- Language: Staff may have varying levels of English proficiency.
- Response Time: Times may vary depending on traffic conditions.
2. Cairo Tourist Police
Special police to assist tourists facing trouble. They can help with issues like scams, theft, or harassment. These officers are trained to speak English and cater to tourists’ needs.
- Location: Available at major tourist spots and police stations.
- Language: English-speaking officers ease communication.
- Assistance: They can help with crime reporting and tourist-related disputes.
3. Cairo Fire Department
Responds to fire emergencies in Cairo. The department is equipped to handle fires and associated hazards. Use in case of fire emergencies for fast response and safety for locals and tourists.
- Equipment: Modern firefighting equipment and vehicles.
- Response Time: May vary based on location and traffic.
- Language: Communication might require local language understanding.
4. Kasr Al Ainy Hospital
An established government hospital in Cairo offering emergency medical services. Known for handling severe and complex cases. Best for urgent care in medical emergencies.
- Reputation: Known for its experienced staff and specialists.
- Cost: Generally more affordable than private hospitals.
- Crowds: It can be busy, leading to potential wait times.
5. 19999 Telecom Egypt
A helpline for urgent press and media inquiries. Uses advanced telecommunication solutions to manage crises and urgent information sharing needs. Designed to secure rapid and efficient communication.
- 24/7 Availability: Service operates around the clock.
- Reliability: Powered by Egypt’s largest telecom network.
- Accessibility: English-speaking support for international inquiries.
6. 123 — Cairo Emergency Medical Hotline
This is the main number for emergency medical assistance throughout Egypt. Operators can quickly dispatch ambulances to any location in Cairo. Essential for immediate medical crises.
- Response Time: Quick dispatch aimed to reduce waiting times.
- Network: Covers entire Cairo city for seamless access.
- Multilingual: English-speaking operators available.
7. British Embassy Cairo
Provides assistance to British nationals in emergencies. Support includes passport issues, repatriation, and legal assistance. Offers nationality-specific assistance, uniquely tailored to needs.
- Location: Central location in Garden City.
- Specialization: Tailored for British citizens.
- Operating Hours: Limited operational hours with emergency contacts available off-hours.
8. French Embassy Cairo
Offers emergency help to French nationals. Services include lost passport assistance, legal advice, and connecting with family back home. Best for nationality-specific needs during emergencies.
- Location: Situated centrally for easy access.
- Specialization: Exclusive services for French citizens.
- Emergency Line: Dedicated line for after-hours emergencies.
9. Cairo International Airport Police
Maintains safety and security within the airport premises. They handle emergencies like lost items or security threats. Vital for travelers facing issues upon arrival or departure.
- Security: Maintains high security within the airport.
- Language: Officers may have fluency in English.
- Location: Available throughout Cairo’s main airport.
10. Cairo Water Line Emergency Service (125)
Provides emergency response for water-related issues. Ensures quick repair of water supply disruptions or flooding issues. Key service for issues related to water emergencies.
- Response: Efficient handling of water supply disruptions.
- Availability: Service active for all Cairo districts.
- Language Limitation: Communication may need translation assistance.
11. Douya Hospital
A renowned private hospital with top-tier emergency services. Known for its advanced technology and well-trained staff. Ideal for those preferring private healthcare options in emergencies.
- Facilities: Offers state-of-the-art medical technology.
- Cost: Higher prices than public hospitals.
- Multilingual Staff: English-speaking staff available.
12. Zamalek Security Hotline
Community-based service in the Zamalek district. Offers assistance with local security issues or disturbances. Beneficial for those staying in or visiting Zamalek.
- Localized: Focuses on the Zamalek area.
- Community Support: Collaborative approach with citizens.
- Availability: Quick contact within the neighborhood.
13. Heliopolis Emergency Number
Dedicated response team for the Heliopolis district's emergencies. Focuses on rapid response for medical, security, and fire-related incidents. Essential for the safety of those in Heliopolis.
- Focused Service: Specialized response for the Heliopolis area.
- Response Efficiency: Quick due to smaller area coverage.
- Multilingual: Language support available.
14. Cairo Blackout Helpline (121)
A service to report and address power outages in Cairo. Crucial for quick restoration and safety during blackouts. Offers timely support to those affected by electricity cuts.
- Response: Prompt restoration efforts.
- Availability: District-wide coverage and support.
- Language Support: Primary language may be Arabic.
15. Australian Embassy Cairo
Assists Australian citizens facing emergencies. They offer services such as consular assistance and legal aid. Useful for citizenship-based emergency needs.
- Specialized: Focused aid for Australians.
- Location: Strategically placed for easy access.
- Contact: Emergency contact line for after-hours support.
16. Red Crescent Society Cairo
Provides humanitarian aid and emergency medical services. Well-regarded for disaster response and relief efforts. Best for immediate medical aid and humanitarian assistance.
- Humanitarian: Focused on providing aid in crises.
- Network: Broad network across Egypt and beyond.
- Volunteer Support: Large base of skilled volunteers.
17. Cairo Metro Emergency Number
Responds to emergencies within the Cairo Metro system. Dedicated to ensuring passenger safety and addressing incidents on the metro. Essential for metro riders in distress.
- Accessibility: Service easily contactable via metro stations.
- Rapid Response: Immediate action in confined metro environments.
- Language Support: English assistance may be available.
18. Consular Section, U.S. Embassy Cairo
Offers emergency support to U.S. citizens, including lost passport assistance and emergency evacuations. It specializes in addressing nationality-specific issues.
- Specialized Help: Exclusively for American nationals.
- Location: Easily accessible embassy location.
- 24/7 Emergency Line: Provides around-the-clock support.
19. Cairo Child Helpline
Dedicated to helping children in emergency situations. They focus on the protection and welfare of children facing abuse or neglect. Important for addressing child-specific emergencies.
- Specialization: Exclusive focus on child emergencies.
- Multilingual Help: Support available in multiple languages.
- 24/7 Availability: Accessible at any time for urgent cases.
20. Cairo Electricity Company Helpline (121)
Handles electricity-related emergencies and queries in Cairo. Vital for travelers facing electrical issues in their accommodations. Ensures timely repair and restoration of services.
- Quick Response: Efficient handling of electrical outages.
- Wide Coverage: Service spans across Cairo.
- Communication: Preferentially conducted in Arabic.