Emergency Contacts & Services in Cape Town, Western Cape, South Africa
1. Cape Town Central Fire Station
Provides immediate response to fire emergencies in the city center. Operates 24/7 with a fleet of modern fire trucks.
- Round-the-Clock Availability: Operational 24 hours a day, 7 days a week.
- Central Location: Located in the heart of Cape Town for quick response times.
- Modern Fire Trucks: Equipped with modern fire trucks capable of handling various types of emergencies.
2. Metro Emergency Medical Services (MEMS)
Provides emergency medical services throughout Cape Town. Responds to accidents, illnesses, and other medical emergencies.
- 24/7 Availability: Operational 24 hours a day, ensuring prompt response to emergencies.
- Well-Trained Paramedics: Staffed with well-trained paramedics equipped to handle a variety of medical situations.
- Ambulance Fleet: Operates a fleet of ambulances, including rapid response vehicles for critical emergencies.
3. Cape Town Police Service Emergency Number (10111)
Dial 10111 to report any criminal activity or request police assistance. Available 24/7 for emergencies.
- Round-the-Clock Availability: Operational 24 hours a day, 7 days a week.
- Dedicated to Public Safety: Focuses on maintaining public safety and addressing criminal activity.
- Emergency Response: Responds promptly to emergency calls for assistance.
4. Western Cape Government's Disaster Management Centre
Coordinates disaster management and emergency response efforts in the Western Cape Province. Responds to natural disasters, accidents, and other emergencies.
- Disaster Coordination: Coordinates disaster management efforts across the province.
- Emergency Response Capabilities: Equipped with resources for a wide range of emergency situations.
- Collaboration with Other Agencies: Works closely with other emergency services and agencies during emergencies.
5. Cape Town International Airport Emergency Services
Provides emergency response services at Cape Town International Airport. Responds to accidents, fires, and other emergencies on airport premises.
- Airport-Specific Response: Specializes in responding to emergencies at the airport.
- Around-the-Clock Availability: Operational 24 hours a day, ensuring prompt response to emergencies.
- Specialized Equipment: Equipped with specialized equipment suitable for airport emergencies.
6. Table Mountain National Park Rescue Services
Provides rescue services for hikers and visitors in the Table Mountain National Park. Responds to emergencies such as injuries, lost hikers, and other incidents.
- Mountain Rescue Specialists: Specializes in mountain rescue and search operations.
- 24/7 Availability: Operational 24 hours a day, ensuring prompt response to emergencies.
- Specialized Equipment: Equipped with specialized equipment suitable for mountain rescues.
7. City of Cape Town Law Enforcement (CLE)
Responsible for maintaining public safety and enforcing by-laws within the City of Cape Town. Assists with emergencies as needed.
- Public Safety Focus: Focuses on maintaining public safety within the city.
- By-Law Enforcement: Enforces by-laws and regulations in the city.
- Emergency Support: Provides assistance during emergencies when needed.
8. Western Cape Government's Search and Rescue (SAR)
Responds to search and rescue missions throughout the Western Cape Province. Assists with lost hikers, missing persons, and other emergencies.
- Search and Rescue Specialization: Specializes in search and rescue operations.
- Province-Wide Coverage: Covers the entire Western Cape Province.
- Specialized Equipment: Equipped with specialized equipment for search and rescue operations.
9. Cape Town Tourism Information Centers
Provides tourist information, including emergency contacts and services. Assists with navigation, safety concerns, and other travel-related inquiries.
- Tourist Information Provision: Provides essential information for tourists.
- Emergency Contact Assistance: Assists with emergency contact information for various situations.
- Navigation and Safety Support: Provides navigation assistance and safety tips for tourists.
10. Western Cape Government's Lifeline (1349)
A crisis support service providing emotional support to those in distress or facing a personal crisis. Available 24/7.
- Emotional Support: Provides emotional support for individuals in distress.
- Round-the-Clock Availability: Operational 24 hours a day, ensuring assistance is available when needed.
- Confidential and Anonymous: Offers confidential and anonymous support to callers.
11. Cape Town International Airport Lost & Found Department
Retrieves lost items at Cape Town International Airport. Assists with locating and returning lost items to their owners.
- Lost Property Retrieval: Retrieves and stores lost property at the airport.
- Item Return to Owners: Efforts to return lost items to their owners when possible.
- Reporting Lost Items: Provides mechanisms for reporting lost items at the airport.
12. Cape Town Maritime Rescue Coordination Centre (MRCC)
Coordinates maritime rescues and emergencies within Cape Town's coastline. Assists with boat accidents, distress signals, and other maritime emergencies.
- Maritime Emergency Coordination: Coordinates maritime rescues and emergency responses.
- Coastline Coverage: Covering Cape Town's coastline for effective response to maritime emergencies.
- Maritime Emergency Equipment: Equipped with specialized equipment for maritime rescues and emergencies.
13. Cape Town Taxis (MyCiTi) Customer Care
Provides customer support for the MyCiTi bus service in Cape Town. Assists with route information, safety concerns, and other inquiries related to the bus service.
- Route Information Provision: Provides essential route information for MyCiTi bus users.
- Safety Support: Provides safety tips and assistance for MyCiTi bus users.
- Customer Inquiries: Addresses inquiries from MyCiTi bus users regarding their service.
14. Cape Town Traffic Service (CTTS)
Manages and monitors traffic conditions in Cape Town. Provides traffic updates, accident reports, and other relevant information.
- Traffic Management: Manages and monitors traffic conditions in Cape Town.
- Accident Reports: Reports on accidents and road closures in the city.
- Traffic Updates: Provides real-time traffic updates for travelers.
15. City of Cape Town Animal Control Services (ACS)
Responds to animal-related emergencies within the City of Cape Town. Assists with stray animals, wildlife issues, and other animal-related concerns.
- Animal Emergency Response: Responds to various animal-related emergencies within the city.
- Stray Animal Management: Manages stray animals within the city's limits.
- Wildlife Concerns: Addresses wildlife-related concerns and incidents in urban areas.