Emergency Contacts & Services in Heyuan, China
1. Heyuan Public Security Bureau
Police station providing assistance for foreign visitors, lost items, and safety concerns.
- Multilingual Staff: Offers services in multiple languages to help non-Mandarin speakers.
- 24/7 Availability: Open and ready for assistance at all hours of the day or night.
- Emergency Response: Quick response to emergencies, ensuring traveller safety.
2. Heyuan Red Cross Society Branch
Provides first aid and emergency medical assistance for visitors.
- Medical Assistance: Offers immediate medical attention in emergency situations.
- Trained Professionals: Staffed with trained medical professionals to handle various emergencies.
- First Aid Kits Distribution: Distribute first aid kits for minor injuries and provide guidance on their use.
3. Heyuan People's Hospital Emergency Department
A major hospital offering emergency medical care for critical situations.
- Emergency Room: Equipped with an emergency room to handle critical cases.
- Specialty Care: Provides specialized care for various medical emergencies.
- Foreign Language Support: Offers language support services for non-Mandarin speaking visitors.
4. Heyuan Ambulance Service
Emergency medical transportation service available 24/7.
- Fast Response Time: Quick response time to ensure timely care for patients.
- Equipped Ambulances: Ambulances are equipped with essential medical equipment and supplies.
- Language Support: Ambulance staff can communicate in multiple languages to help foreign visitors.
5. Heyuan Fire Department
Fire department providing assistance for emergencies related to fires and rescue operations.
- Fire Response: Responds quickly to reports of fires or fire hazards.
- Rescue Operations: Capable of performing rescue operations in various situations.
- Safety Education: Offers safety education and guidelines to visitors to prevent emergencies.
6. Heyuan City Hospital for Women and Children
Hospital specializing in maternity care, pediatrics, and gynecological emergencies.
- Maternity Care: Provides comprehensive care for expectant mothers and newborns.
- Pediatrics Department: Offers specialized care for children with various health issues.
- Emergency Care: Has an emergency department available for critical cases.
7. Heyuan Poison Control Center
Provides expert guidance and treatment advice for poisoning emergencies.
- Expert Advice: Offers advice from trained professionals in poison control.
- Multilingual Support: Provides support services in multiple languages for foreign visitors.
- Quick Response: Ensures quick response to minimize the effects of poisoning.
8. Heyuan City Emergency Call Center
A centralized emergency call center for various emergencies.
- Emergency Response: Directs emergency services to the appropriate location.
- 24/7 Availability: Available round-the-clock for emergencies.
- Multilingual Support: Offers support services in multiple languages for foreign visitors.
9. Heyuan Tourist Police Station
Police station specifically designed to help tourists, offering assistance and safety guidance.
- Tourist Assistance: Provides assistance for lost items, navigational issues, or other tourist-related emergencies.
- Safety Guidance: Offers guidance on safety measures while visiting Heyuan.
- Multilingual Support: Provides support services in multiple languages for foreign visitors.
10. Heyuan Local Embassy or Consulate Services
Offers assistance and support to citizens of the represented country.
- Citizen Support: Provides essential services to citizens in emergency situations.
- Document Replacement: Replaces lost or stolen important documents like passports and visas.
- Emergency Response: Responds to emergencies involving citizens, such as arrests or medical issues.
11. Heyuan Roadside Assistance Service
Provides assistance for broken-down vehicles on the road.
- Roadside Repair: Performs basic repairs to get your vehicle running again.
- Towing Services: Arranges for your vehicle's safe transport to a repair shop or your destination.
- Multilingual Support: Provides support services in multiple languages for foreign visitors.
12. Heyuan Hotel Emergency Contacts
Hotel emergency contacts offer assistance with various issues during your stay.
- Room Service: Provides assistance for minor problems in your hotel room.
- Lost and Found: Helps find lost items during your stay at the hotel.
- Safety Guidance: Offers safety guidance and precautions while in Heyuan.
13. Heyuan Taxi Safety Hotline
Provides assistance for ensuring safe taxi rides during your stay.
- Safe Transportation: Ensures that taxis are safe and licensed.
- Multilingual Support: Provides support services in multiple languages for foreign visitors.
- Emergency Response: Responds to emergencies during taxi rides, such as accidents or assaults.
14. Heyuan City Tourist Complaints Hotline
Provides assistance for addressing issues related to tourism in Heyuan.
- Tourist Complaints: Handles complaints about tourist attractions, accommodations, and services.
- Multilingual Support: Provides support services in multiple languages for foreign visitors.
- Safety Guidance: Offers safety guidance and precautions while touring Heyuan.
15. Heyuan City Tourist Information Center
Provides information on tourist attractions, accommodations, and local services.
- Tourist Information: Offers essential information for tourists, such as maps and guides.
- Multilingual Support: Provides support services in multiple languages for foreign visitors.
- Safety Guidance: Offers safety guidance and precautions while touring Heyuan.