Emergency Contacts & Services in Kazan, Russia
1. Kazan Emergency Medical Service (SOS Tsentr)
Provides emergency medical assistance. Dial 112 in case of emergencies.
- Availability: Operates 24/7, ensuring help is always available
- Multilingual Support: Offers assistance in multiple languages including English and German.
- Ambulance Services: Provides ambulance services with well-equipped vehicles for transportation to hospitals.
2. Kazan Police Department (Militsiya)
Responsible for law enforcement and public safety. Dial 112 in case of emergencies or 86-294-370-53-53 for non-emergency situations.
- Patrol Cars: Equipped with modern technology and communication systems.
- Criminal Investigations: Handles investigations for a wide range of criminal activities.
- Public Safety: Promotes safety by enforcing traffic regulations and responding to public disturbances.
3. Kazan Fire Department (Gosudarstvennaya poжарnaya sluzhba)
Provides firefighting and rescue services. Dial 112 in case of emergencies.
- Fire Fighting Equipment: Equipped with modern fire trucks, ladders, and firefighting equipment.
- Rescue Services: Provides rescue services for road accidents, water rescues, and other emergencies.
- Training: Firefighters undergo regular training to ensure efficient response to emergencies.
4. Kazan Regional Tourist Information Centre
Provides information about tourist attractions and services. Dial +7 (843) 295-14-60 or visit the website.
- Information: Offers comprehensive information about Kazan's tourist attractions, hotels, restaurants, and more.
- Assistance: Provides assistance in case of emergencies or difficulties encountered during travel.
- Tour Packages: Offers tour packages for exploring Kazan's popular tourist destinations.
5. Kazan International Airport Information Desk
Provides information about flights, luggage services, and other airport facilities. Ask for help at the information desk.
- Flight Information: Offers information about flight schedules, delays, cancellations, and gate numbers.
- Luggage Services: Provides assistance with lost or damaged luggage claims.
- Travel Tips: Offers travel tips and recommendations for your onward journey.
6. Kazan Transportation Services
Provides transportation options such as taxis, buses, trams, and metro services. Use the Kazan Pass mobile app or ask for help at designated information kiosks.
- Variety of Services: Offers various transportation options to suit different travel needs.
- Affordability: Provides affordable transportation services for travellers on a budget.
- Accessibility: Ensures that transportation services are easily accessible throughout the city.
7. Kazan Pharmacies (Apteki)
Provides pharmaceutical products and over-the-counter medicines. Located in various parts of the city.
- Variety of Products: Offers a wide range of pharmaceutical products and over-the-counter medicines.
- Multilingual Staff: Staff is multilingual, providing assistance to travellers who do not speak Russian.
- 24-hour Pharmacies: Some pharmacies operate 24/7 for the convenience of travellers.
8. Kazan Tour Operators (Tour Agencies)
Offers tour packages and travel services. Visit their websites or offices for more information.
- Customized Tours: Provides customized tours based on traveller's preferences.
- Licensed Guides: Offers licensed guides who are knowledgeable about Kazan's history and culture.
- Transportation Included: Includes transportation in tour packages, making travel convenient.
9. Kazan Embassies and Consulates
Provides assistance to citizens of their respective countries. Located in Kazan City.
- Consular Services: Offers consular services such as passport renewal, visa extension, and emergency travel documents.
- Emergency Assistance: Provides emergency assistance to citizens in case of theft, robbery, or any other emergencies.
- Legal Advice: Offers legal advice and assistance in case of legal issues.
10. Kazan Hospitals (Bolnicy)
Provides medical care for a wide range of health issues. Located throughout Kazan City.
- Specialist Care: Offers specialist care in various fields such as cardiology, oncology, and orthopedics.
- Emergency Services: Provides emergency services for critical situations.
- Multilingual Staff: Staff is multilingual, providing assistance to travellers who do not speak Russian.
11. Kazan Dentists (Stomatoly)
Provides dental care services. Located throughout Kazan City.
- Dental Procedures: Offers a wide range of dental procedures such as fillings, extractions, and root canals.
- Emergency Services: Provides emergency dental services for toothaches, infections, and other emergencies.
- Multilingual Staff: Staff is multilingual, providing assistance to travellers who do not speak Russian.
12. Kazan Veterinarians (Veterinary Clinics)
Provides care for pets. Located throughout Kazan City.
- Pet Care Services: Offers a wide range of pet care services such as vaccinations, surgeries, and check-ups.
- Emergency Services: Provides emergency services for pets in case of injuries or illnesses.
- Multilingual Staff: Staff is multilingual, providing assistance to travellers who do not speak Russian.
13. Kazan Banks and ATMs (Banki i Bankomaty)
Provides financial services such as exchanging money and withdrawing cash. Located throughout Kazan City.
- Currency Exchange: Offers currency exchange services for travellers.
- ATMs: Provides ATMs for cash withdrawals using debit or credit cards.
- 24-hour Services: Some banks and ATMs operate 24/7 for the convenience of travellers.
14. Kazan Post Offices (Sluzhba pochty Rossii)
Provides postal services such as sending letters, packages, and buying stamps. Located throughout Kazan City.
- Mail Services: Offers mail services for sending letters, parcels, and other items.
- Stamp Sales: Sells stamps for postage.
- Express Delivery: Provides express delivery services for urgent items.
15. Kazan Lost and Found Services (Najdeno i vosvrashcheno)
Assists in finding lost items. Visit the office or call for assistance.
- Lost Item Recovery: Recovers lost items and reunites them with their owners.
- Valuable Items: Handles the recovery of valuable items such as phones, wallets, and passports.
- Multilingual Assistance: Offers multilingual assistance to travellers who do not speak Russian.