Emergency Contacts & Services in Lubumbashi, Congo (Kinshasa)

Lubumbashi, Congo (Kinshasa), Lubumbashi, Local Insights & Practical Info, Emergency Contacts & Services

Emergency Contacts & Services in Lubumbashi, Congo (Kinshasa)

1. Hospitals International de Lubumbashi

Largest private hospital in the city with 24/7 emergency services, offering high-quality care for serious injuries and illnesses.
  • Multidisciplinary Care: Provides a range of medical specialties under one roof.
  • English Speaking Staff: Easier communication for English-speaking travelers.
  • Accepts International Insurance: Facilitates billing and payment for travel insurance policies.

2. Centre Médical de Lubumbashi

Public hospital with a dedicated emergency department providing care to the local population.
  • Affordable Care: Offers more budget-friendly services compared to private hospitals.
  • Local Language Support: Staff can speak local languages, making it easier for non-English speakers.
  • Accepts Government Health Cards: Covered by government health insurance cards issued in DRC.

3. Police Station (Gare du Sud)

Primary police station located near the main train station, providing assistance for lost or stolen items and general safety concerns.
  • 24/7 Availability: Staffed around the clock to respond to emergencies.
  • Lost and Found Services: Retrieves lost items or helps file reports for stolen property.
  • Safety Escorts: Provides escorts to ensure personal safety within the station grounds.

4. Fire Department (Département des Sapeurs-Pompiers)

Local fire department that responds to fires and other emergencies throughout the city.
  • 24/7 Emergency Response: Available at all hours to respond to emergencies.
  • Rescue Services: Capable of rescuing individuals trapped in vehicles or buildings.
  • First Aid Training: Trained to provide first aid and CPR, should the need arise.

5. Ambulance Services (SOS Médical)

Private ambulance service providing emergency transportation to hospitals for critical and non-critical cases.
  • 24/7 Availability: Operates around the clock, ready to respond to emergencies.
  • Highly Trained Staff: Staffed with experienced paramedics and emergency medical technicians.
  • Modern Equipment: Equipped with modern life-saving equipment.

6. Pharmacy (Farmacie du Centre)

Well-stocked pharmacy in the city center offering a wide variety of medications and first aid supplies.
  • 24/7 Availability: Open 24 hours a day for emergencies and urgent needs.
  • English Speaking Staff: Some staff members can speak English to assist non-French speakers.
  • Imported Medications: Carries imported medications that are not always readily available elsewhere in the city.

7. Embassy of United States

Offers emergency assistance to U.S. citizens traveling or residing in Lubumbashi.
  • Consular Services: Assists with lost or stolen passports, emergencies involving U.S. citizens, and more.
  • Emergency Funds Transfer: Can help with emergency financial assistance in certain situations.
  • Repatriation Assistance: Arranges for travel back to the United States if needed.

8. Embassy of France

Provides emergency assistance to French citizens traveling or residing in Lubumbashi.
  • Consular Services: Assists with lost or stolen passports, emergencies involving French citizens, and more.
  • Emergency Funds Transfer: Can help with emergency financial assistance in certain situations.
  • Repatriation Assistance: Arranges for travel back to France if needed.

9. Tourist Police Station

Specialized police station dedicated to assisting tourists in Lubumbashi, providing help with lost or stolen items and safety concerns.
  • Multilingual Support: Staff can speak multiple languages to assist foreign visitors.
  • Tourist Information: Provides information on local attractions and safety tips for tourists.
  • Escort Services: Offers escorts to help visitors navigate the city safely.

10. Red Cross (Croix-Rouge)

Provides emergency medical services, disaster relief, and assistance to vulnerable populations in Lubumbashi.
  • First Aid Training: Trains volunteers in first aid and CPR.
  • Disaster Relief: Provides assistance during natural disasters, conflicts, or other crises.
  • Blood Donation Services: Collects blood donations to support local hospitals in need.

11. Lubumbashi Airport Information Desk

Provides information on flight statuses, connecting flights, and airport services for travelers.
  • Multilingual Support: Staff can speak multiple languages to assist foreign visitors.
  • Flight Information: Offers updates on flight schedules, delays, or cancellations.
  • Lost and Found Services: Retrieves lost items or helps file reports for stolen property.

12. Car Rental Service (Avis Lubumbashi)

Offers rental cars with optional insurance coverage and roadside assistance in case of emergencies.
  • Roadside Assistance: Provides help if the car breaks down, runs out of gas, or gets a flat tire.
  • Insurance Coverage: Offers various insurance options to protect against accidents and theft.
  • 24/7 Customer Support: Available around the clock for assistance with rental issues.

13. Taxi Service (Radio Taxi)

Offers reliable taxi service in Lubumbashi with 24/7 availability and pre-paid fares.
  • 24/7 Availability: Operates around the clock, ready to respond to requests.
  • Pre-paid Fares: Allows passengers to pay in advance, reducing chances of price disputes.
  • English Speaking Drivers: Some drivers can speak English to assist non-French speakers.

14. Hotel Security Services (Hotel Tresor)

Offers security services for hotels in Lubumbashi, including emergency response and escort services.
  • Emergency Response: Responds to emergencies such as fires, burglaries, or medical emergencies.
  • Security Escorts: Provides escorts for guest safety within the hotel grounds.
  • 24/7 Availability: Staffed around the clock to respond to emergencies.

15. Women's Shelter (Maison des Femmes en Détresse)

Provides safe shelter, counseling, and support services for women experiencing domestic violence or other crises.
  • Safe Shelter: Offers a secure environment for women in need.
  • Counseling Services: Provides emotional support and counseling to help women cope with their situations.
  • Legal Assistance: Assists women with filing police reports, obtaining restraining orders, and navigating the legal system.