Emergency Contacts & Services in Manila, Philippines

Manila, Philippines, Manila, Local Insights & Practical Info, Emergency Contacts & Services

Emergency Contacts & Services in Manila, Philippines

Manila Police Emergency Line

1. Manila Police Emergency Line

The Manila Police Emergency Line is a vital contact for reporting crimes or emergencies. Travelers can reach them at 117 or through local police substations. This line ensures rapid response in case of theft or personal danger.
  • Availability: 24/7 service for emergencies.
  • Language Support: Assistance mainly in Filipino and English.
  • Response Time: Generally quick, but dependent on location.
  • Direct Line Access: Dial 117 directly; no need for local prefix.
  • Integrated Services: Linked with other public safety departments.
Bureau of Fire Protection (BFP) Manila

2. Bureau of Fire Protection (BFP) Manila

The BFP Manila handles fire-related emergencies and also provides rescue services. Call 426-0219 or 426-3812 to report a fire or any related incidents. They play a critical role in fire prevention and safety education.
  • Proximity: Fire stations are strategically located across Manila.
  • Training Expertise: Staff are trained for varied fire-related scenarios.
  • Community Outreach: Offers fire safety seminars.
  • Equipment Quality: Equipped with advanced firefighting gear.
  • Collaboration: Coordinates with local barangays.
Philippine Red Cross - National Headquarters

3. Philippine Red Cross - National Headquarters

Known for disaster response, medical emergencies, and blood donations, the Philippine Red Cross is accessible at 143 or 8790-2300. They provide first-aid, rescue operations, and health care assistance. Their early response system is crucial during calamities.
  • Volunteer Network: Extensive network for rapid mobilization.
  • Health Services: Offers emergency healthcare services.
  • Blood Donation: Central hub for blood supplies.
  • Disaster Relief: Efficient in providing relief and rehabilitation.
  • Accessibility: Supports vulnerable populations.
National Disaster Risk Reduction and Management Council (NDRRMC)

4. National Disaster Risk Reduction and Management Council (NDRRMC)

NDRRMC coordinates disaster response and risk reduction across the Philippines. Their hotline, +63 2 911-5061, provides updates and instructions during natural disasters. They are instrumental in preparedness measures.
  • Inter-agency Collaboration: Works with numerous government bodies.
  • Alert System: Disseminates information via SMS alerts.
  • Training Programs: Conducts public safety workshops.
  • Resource Management: Handles necessary supplies for emergencies.
  • Post-Disaster Support: Offers recovery planning strategies.
Manila Health Department

5. Manila Health Department

Contact the Manila Health Department at (02) 855-0853 for health-related emergencies or information. The department covers public health services, including disease prevention and health promotion. Their role is crucial in managing health outbreaks.
  • Coverage: Focuses on public health and sanitation.
  • Health Campaigns: Organizes vaccinations and health education.
  • Disease Prevention: Initiates programs to combat prevalent diseases.
  • Health Monitoring: Oversees city-wide health status reporting.
  • Facility Access: Provides access to local clinics and hospitals.
Metropolitan Manila Development Authority (MMDA)

6. Metropolitan Manila Development Authority (MMDA)

The MMDA, contactable at 136 or 882-4150, manages traffic and public safety issues across Manila. They are a key player in alleviating traffic during emergencies. Their traffic monitoring system is vital for maintaining road safety.
  • Real-time Updates: Provides current traffic conditions.
  • Public Safety Initiatives: Implements road and community safety programs.
  • Coordination: Coordinates with local law enforcement.
  • Technology Use: Uses CCTV and other tools for monitoring.
  • Emergency Assistance: Initiates first-response protocols.
Philippine Coast Guard - Manila Station

7. Philippine Coast Guard - Manila Station

For maritime emergencies and coastal safety, contact the Philippine Coast Guard at (02) 527-8481. They manage sea rescue operations and oversee safety for travelers on ferries and other marine transport. Their active monitoring helps prevent maritime accidents.
  • Maritime Safety: Ensures security and safety on water routes.
  • Search and Rescue: Equipped for major sea rescue operations.
  • Pollution Control: Handles coastal and marine pollution response.
  • Emergency Drills: Regularly conducts safety and emergency drills.
  • Collaboration: Works with international maritime authorities.
Manila Electric Company (Meralco)

8. Manila Electric Company (Meralco)

Meralco can be contacted at 16211 for power-related emergencies, which is crucial during typhoons. They provide updates on power restoration efforts and address hazards related to electrical lines. Their efficient response mitigates electrical risks.
  • Power Restoration: Prioritizes quick restoration during outages.
  • Safety Advocacy: Promotes electrical safety and risk awareness.
  • Emergency Alerts: Regular updates via text and social media.
  • Response Team: Available for on-site electrical emergencies.
  • Collaborative Efforts: Coordinates with local government units.
Manila Water Company

9. Manila Water Company

For water supply emergencies or issues, Manila Water can be reached at 1627. They ensure clean and safe water supply, especially important during floods or typhoons. Their timely response is key to preventing waterborne diseases.
  • Service Reach: Covers large areas within Metro Manila.
  • Crisis Management: Specializes in emergency water services.
  • Resource Monitoring: Continuously monitors water quality.
  • Community Engagement: Communicates tips on water conservation.
  • Infrastructure Maintenance: Regularly inspects and upgrades facilities.
Department of Transportation (DOTr) Philippines

10. Department of Transportation (DOTr) Philippines

The DOTr hotline at (02) 8790-8300 is essential for transportation emergencies and updates. They maintain safe transportation systems and are proactive during interruptions. Their role is vital for citywide commutes.
  • Transport Coordination: Oversees various public transport systems.
  • Safety Standards: Implements transportation safety protocols.
  • Network Monitoring: Monitors transport infrastructure status.
  • Efficiency Programs: Initiates programs to reduce congestion.
  • Crisis Communication: Provides emergency transport guidance.
Manila City Hall

11. Manila City Hall

As the hub for local government services, Manila City Hall can be contacted at (02) 527-5184 for civic emergencies. They coordinate local community support and handle municipal issues promptly. Their function is crucial for local governance.
  • Government Liaison: Provides linkage to city services.
  • Civic Services: Addresses citizen concerns efficiently.
  • Event Coordination: Acts during city-wide emergencies.
  • Information Center: Central point for city announcements.
  • Community Programs: Involves community in emergency preparations.
Barangay Emergency Assistance

12. Barangay Emergency Assistance

Each barangay in Manila has its own hotline, providing localized emergency assistance. They are the first responders in any community-related issue, from minor disputes to major natural disasters. They offer immediate and personal assistance.
  • Local Knowledge: Deep understanding of community needs.
  • Accessibility: Direct contact with local residents.
  • Rapid Mobilization: Quickly deploys resources and personnel.
  • Proximity: Close physical presence within communities.
  • Community Involvement: Residents actively participate in safety initiatives.
Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA)

13. Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA)

PAGASA provides real-time weather updates and warnings, vital for travelers planning to Manila. Contact them at (02) 8927-1335 for forecasts and climate information. Their accurate predictions help in disaster preparedness, especially for typhoons.
  • Accuracy: Known for precise weather forecasting.
  • Alert Dissemination: Provides timely storm and weather warnings.
  • Research Capability: Conducts extensive atmospheric research.
  • Public Education: Educates on weather-related precautions.
  • Technology Use: Utilizes modern forecasting equipment.
National Poison Management and Control Center (NPMCC)

14. National Poison Management and Control Center (NPMCC)

Reachable at (02) 8524-1078, the NPMCC manages poisons and envenomation incidents. They offer critical information and support for medical emergencies involving toxic substances. Their expertise is essential for handling chemical-related situations.
  • Specialized Expertise: Focuses exclusively on poisoning cases.
  • Informational Support: Provides immediate advice and instructions.
  • Medical Network: Links with hospitals for treatment protocols.
  • Resource Availability: Access to antidotes and emergency kits.
  • Public Awareness: Conducts campaigns on poison prevention.
Manila International Airport Authority (MIAA)

15. Manila International Airport Authority (MIAA)

For emergencies at the Ninoy Aquino International Airport, contact the MIAA at (02) 8877-1109. They manage airport safety, security, and emergency situations. Their specialized airfield management reduces risk for travelers.
  • Crisis Protocols: Implements robust emergency response tactics.
  • Passenger Assistance: Provides support services at terminals.
  • Security Measures: Ensures strict adherence to safety protocols.
  • Infrastructure Preparedness: Maintains high standards for airport facilities.
  • Collaboration: Works closely with airlines and government bodies.
PhilHealth Hotline

16. PhilHealth Hotline

PhilHealth can be reached at (02) 8441-7442 for medical emergencies or inquiries regarding health coverage. They provide financial support for various health services. Their assistance is crucial for managing medical expenses.
  • Health Coverage: Offers affordable healthcare solutions.
  • Emergency Support: Provides advice for immediate healthcare access.
  • Benefit Information: Detailed guidance on health benefits and processes.
  • Consistency: Regular updates on health policy changes.
  • Network Access: Integrated with numerous hospitals and clinics.
Rail Transit Authority (LRT & MRT)

17. Rail Transit Authority (LRT & MRT)

For rail transit emergencies, reach out to their hotline at 8888-7751. They are responsible for ensuring the safety and efficiency of Manila's train systems. Their services are key in maintaining safety during transit operations.
  • Safety Monitoring: Regular inspections for transit infrastructure.
  • Passenger Alerts: Real-time updates on rail conditions.
  • Security Personnel: Onsite security for passenger safety.
  • Crisis Management: Comprehensive response plans for accidents.
  • Service Continuity: Works to minimize transit disruptions.
Telco Emergency Numbers

18. Telco Emergency Numbers

Major telecom companies like Globe (211) and Smart (888) provide emergency customer support services. They assist with communication network issues that might affect travelers. These services are critical during outages ensuring connectivity.
  • Service Helpline: Direct assistance for telecom issues.
  • Tech Support: Technical troubleshooting advice available.
  • Coverage Information: Updates on service availability.
  • Emergency Credits: Options for credit loans during disasters.
  • Network Resilience: Initiatives to withstand emergency conditions.
Manila Disaster Risk Reduction and Management Office (MDRRMO)

19. Manila Disaster Risk Reduction and Management Office (MDRRMO)

For emergencies specific to Manila, MDRRMO at 859-3515 is crucial. They coordinate planning, applications, and response to local disasters. Their local expertise assists in minimizing the impact and speeding up recovery.
  • Local Coordination: Operates within the city framework.
  • Resource Deployment: Efficient use of emergency resources.
  • Training Services: Offers disaster preparedness workshops.
  • Collaboration: Partners with local and national agencies.
  • Community Involvement: Encourages local participation in safety programs.
1197 Khz Manila Emergency Radio

20. 1197 Khz Manila Emergency Radio

Tune in to 1197 KHz for emergency broadcasts, part of the official government media. This service provides disaster-related news and instructions. Essential for real-time information, especially during natural disasters.
  • Frequency Reach: Broad frequency coverage for comprehensive reach.
  • Real-time Alerts: Fast and reliable updates.
  • Multilingual Support: Broadcasts in multiple languages for wider access.
  • Public Information: Specified for emergency information distribution.
  • Partnerships: Collaborates with emergency services for validated info.