
Emergency Contacts & Services in Mataram, Nusa Tenggara Barat, Indonesia
1. Satpol PP Mataram
24/7 emergency response service for any disaster or crisis in Mataram.
- Always Available: Operates round the clock, ensuring help is available at all times.
- Multi-Disciplinary: Offers assistance in various fields such as medical, firefighting, and search & rescue.
- Community Involvement: Involves the local community in emergency preparedness and response initiatives.
2. RSUP Dr. Sutomo
Mataram's main hospital for serious medical emergencies.
- Equipment Availability: Provides modern equipment and facilities for handling critical cases.
- Specialist Doctors: Has a team of specialist doctors in various fields ready to attend emergencies.
- Emergency Department: Dedicated emergency department for immediate attention in critical situations.
3. Polsek Mataram
Local police station providing assistance and security in emergencies.
- 24/7 Presence: Operates around the clock to respond promptly to emergencies.
- Security Patrol: Conducts regular patrols to ensure safety and security in the city.
- Community Engagement: Involves the local community in crime prevention initiatives.
4. Bantuan Langsung Terdampak (BLT)
Government assistance service for disaster victims.
- Immediate Aid: Provides immediate aid to those affected by disasters.
- Long-Term Support: Offers long-term support for rebuilding and recovery after a disaster.
- Community Focused: Tailors assistance to the unique needs of each affected community.
5. Kantor Puskesmas
Primary healthcare centers offering emergency medical care.
- Accessible Location: Located in every district, ensuring easy access for those in need.
- Round-the-Clock Service: Provides emergency services round the clock to address health issues immediately.
- Comprehensive Care: Offers a wide range of healthcare services, including emergency care.
6. Dinas Kemendagri Mataram
Local government office providing assistance in administrative emergencies.
- Administrative Assistance: Assists with issues related to bureaucracy and paperwork during an emergency.
- Community Engagement: Works closely with the community to address administrative emergencies effectively.
- Follow-up Support: Provides follow-up support and guidance after an emergency has been resolved.
7. Balai Ketekatan (Bakorstanas)
Traditional justice system offering mediation for disputes in the community.
- Cultural Sensitivity: Adapts traditional practices to meet contemporary challenges.
- Community-Based: Involves the community in dispute resolution, promoting harmony.
- Alternative Dispute Resolution: Offers an alternative to formal court proceedings for minor disputes.
8. BPBD Mataram
Disaster management agency providing assistance during emergencies.
- Early Warning System: Uses technology to provide early warnings for potential disasters.
- Preparedness Training: Conducts training sessions on disaster preparedness and response.
- Community Empowerment: Empowers the community to respond effectively during disasters.
9. Puskesmas Ibu dan Anak
Maternity and child healthcare center offering emergency care.
- Specialized Care: Provides specialized care for pregnant women and children.
- Round-the-Clock Service: Offers round-the-clock emergency services for critical situations.
- Community Outreach: Conducts outreach programs to educate the community about maternal and child health.
10. Posyandu
Health post offering routine check-ups and vaccinations.
- Community Accessibility: Located in the heart of the community for easy access.
- Regular Services: Offers regular check-ups and vaccinations to maintain health.
- Preventive Care: Focuses on preventive care to reduce the risk of illness.
11. BPD Masyarakat (People's Aid Post)
Community-based emergency assistance post.
- Accessible Location: Located within the community for easy access during emergencies.
- Community-led: Run by the community members, ensuring familiarity with local needs.
- 24/7 Availability: Available round the clock to respond promptly during emergencies.
12. Puskesmas Kesehatan Mental
Mental health center offering emergency care.
- Specialized Care: Provides specialized care for mental health emergencies.
- 24/7 Service: Offers round-the-clock emergency services for critical situations.
- Community Outreach: Conducts outreach programs to educate the community about mental health.
13. Puskesmas Gizi (Nutrition Health Center)
Health center offering emergency care for malnourished individuals.
- Specialized Care: Provides specialized care for malnutrition-related emergencies.
- Round-the-Clock Service: Offers round-the-clock emergency services for critical situations.
- Community Outreach: Conducts outreach programs to educate the community about proper nutrition.
14. Balai Pengaduan Masyarakat (BPM)
Public complaints bureau handling non-emergency issues.
- Community Engagement: Encourages the community to report issues for resolution.
- Follow-up Support: Provides follow-up support and updates on reported issues.
- Accessible Location: Located in the city center for easy access by the public.
15. Dinas Perhubungan dan Kehormatan Masyarakat (DPKM)
Government office handling issues related to public order and etiquette.
- Public Order: Addresses issues related to public order, such as noise pollution.
- Etiquette Guidance: Provides guidance on local customs and etiquette for visitors.
- Community Engagement: Involves the community in maintaining public order and etiquette.