Emergency Contacts & Services in Pekanbaru, Indonesia

Pekanbaru, Indonesia, Pekanbaru, Local Insights & Practical Info, Emergency Contacts & Services

Emergency Contacts & Services in Pekanbaru, Indonesia

1. Pekanbaru General Hospital (RSUD Pekanbaru)

Provides comprehensive medical care in an emergency. Open 24/7 for serious injuries or illnesses.
  • Round-the-clock Service: Offers 24/7 emergency services to handle any health crisis.
  • Comprehensive Care: Provides a wide range of medical specialties under one roof.
  • Affordable Prices: Offers affordable emergency care prices compared to private hospitals.

2. Siloam Hospitals Pekanbaru

Private hospital offering advanced medical facilities for emergencies. Has a dedicated emergency department.
  • Advanced Medical Facilities: Equipped with state-of-the-art diagnostic and treatment equipment.
  • Dedicated Emergency Department: Has a specialized emergency department catering to critical cases.
  • English Speaking Doctors: Some doctors are fluent in English, making it easier for foreign visitors.

3. Pekanbaru Police Station

Primary law enforcement agency providing help and assistance during emergencies.
  • 24/7 Emergency Response: Provides round-the-clock emergency response services.
  • Crime Reporting and Assistance: Helps travellers report crimes and offers necessary assistance.
  • Lost & Found Service: Handles found items, helping to reunite them with their owners.

4. Pekanbaru Fire Department

Responsible for firefighting and emergency rescue services in the city.
  • Fire Emergency Response: Provides immediate response to fires, ensuring quick suppression.
  • Rescue Services: Offers emergency rescue services for road accidents and building collapses.
  • Safety Education: Conducts safety education programs to promote awareness and prevent emergencies.

5. Pekanbaru Red Cross Society

Provides emergency medical services, disaster response, and blood donation programs.
  • Emergency Medical Services: Offers emergency first aid and ambulance services.
  • Disaster Response: Assists in disaster relief efforts, providing essential supplies and support.
  • Blood Donation Programs: Organizes regular blood donation camps to ensure a steady supply for hospitals.

6. Pekanbaru Ambulance Service (Emergency Call 118)

Provides emergency medical transportation and assistance to those in need.
  • 24/7 Emergency Response: Offers round-the-clock response services for medical emergencies.
  • Free of Charge: Ambulance rides are free of charge, making it accessible to all.
  • Multilingual Operators: Has multilingual operators who can assist travellers in various languages.

7. Pekanbaru Traffic Police Station

Deals with traffic accidents and violations, ensuring road safety for travellers.
  • Traffic Accident Response: Responds to traffic accidents and provides necessary assistance.
  • Road Safety Education: Conducts road safety education programs for travellers.
  • Assistance with Traffic Violations: Helps travellers with traffic violation-related issues.

8. Pekanbaru Immigration Office

Provides assistance to foreign visitors during emergencies and offers immigration-related services.
  • Emergency Assistance: Offers emergency assistance for foreign visitors, such as replacement of lost passports.
  • Immigration-related Services: Provides various services related to visas, permits, and work passes.
  • Multilingual Staff: Has multilingual staff members who can assist visitors in their native languages.

9. Pekanbaru Tourist Information Center

Assists tourists with travel-related information and emergency help during their stay.
  • Travel Information Services: Provides necessary travel information, such as maps, accommodations, and attractions.
  • Emergency Assistance: Offers emergency assistance to tourists in need of help during their stay.
  • Multilingual Staff: Has multilingual staff members who can assist visitors in their native languages.

10. Pekanbaru Consulate Services for Foreigners

Offers assistance and support to foreigners during emergencies and provides consular services.
  • Emergency Assistance: Offers emergency assistance for foreign visitors, such as travel document replacement.
  • Consular Services: Provides various consular services like visa extensions and registration.
  • Multilingual Staff: Has multilingual staff members who can assist visitors in their native languages.

11. Pekanbaru Embassy of [Foreign Country]

Provides assistance to citizens of the represented country during emergencies and offers consular services.
  • Emergency Assistance: Offers emergency assistance for citizens of the represented country, such as travel document replacement.
  • Consular Services: Provides various consular services like visa extensions and registration.
  • Country-specific Services: Offers country-specific assistance and advice for citizens of the represented nation.

12. Pekanbaru City Hotline (Call Center 190)

Provides city-related information and emergency assistance during a crisis.
  • City Information Services: Offers information on various city services, attractions, and events.
  • Emergency Assistance: Provides emergency assistance during disasters or emergencies.
  • Multilingual Operators: Has multilingual operators who can assist visitors in their native languages.

13. Pekanbaru Disaster Management Agency (BPBD)

Coordinates disaster response efforts and provides emergency assistance during disasters.
  • Disaster Response: Coordinates disaster response efforts to ensure quick and effective action.
  • Emergency Assistance: Provides emergency assistance during disasters, such as food and shelter.
  • Disaster Preparedness Education: Promotes disaster preparedness education to minimize the impact of future disasters.

14. Pekanbaru Volunteer Fire Department

Complementary volunteer firefighting service to the official one during emergencies.
  • Volunteer Firefighting: Provides additional firefighting assistance during emergencies, enhancing response capacity.
  • Community Engagement: Promotes community involvement in emergency preparedness and disaster response efforts.
  • Complimentary Service: Serves as a complementary service to the official fire department, enhancing overall emergency response capabilities.

15. Pekanbaru Red Cross Youth

Youth-led volunteer organization offering emergency assistance and disaster preparedness education.
  • Emergency Assistance: Offers emergency first aid and assistance during disasters.
  • Disaster Preparedness Education: Promotes disaster preparedness education to minimize the impact of future disasters.
  • Youth Involvement: Encourages youth involvement in community service and emergency response efforts.