
Emergency Contacts & Services in Queens, New York, United States
1. Queens Police Department (QPD)
24/7 law enforcement agency providing safety and security in Queens. Quick response to emergencies.
- Non-Emergency Line: 1-718-292-3019, for non-emergency situations.
- Community Programs: Involved in various community programs to foster better relationships and ensure public safety.
- Crime Maps: Accessible crime maps show crime trends in the area, helping travelers stay informed.
2. NYC Fire Department (FDNY) Queens Borough Office
Responsible for fire suppression, emergency medical services, and hazardous materials response in Queens.
- Emergency Dial: 911 is the primary emergency number to call during emergencies.
- Station Tours: Free station tours provide insight into firefighter's work and preparedness.
- Fire Safety Tips: Access to online resources offering fire safety tips for travelers.
3. NYC Emergency Management
Coordinates response during emergencies and disasters across the city, including Queens.
- Emergency Alerts: Sign up for emergency alerts to stay informed about potential dangers.
- Preparedness Guides: Accessible guides help travelers prepare for emergencies and disasters.
- Shelter Information: Information on shelter locations during emergencies helps ensure safety.
4. NYC Poison Control Center
A 24/7 service providing information and assistance for poison-related emergencies.
- Poison Information Line: 1-800-222-1222, a toll-free number to call during a poison emergency.
- Educational Resources: Online resources for preventing poisonings and identifying harmful substances.
- Multilingual Support: Access to services in multiple languages to help a diverse range of travelers.
5. NYC Health + Hospitals/Queens Hospital Center
A comprehensive medical facility offering emergency services and specialized care in Queens.
- Emergency Department: 24/7 emergency department for immediate medical attention.
- Specialized Care: Provides care for a wide range of illnesses and injuries, including trauma care.
- Community Programs: Offers various community health programs to promote wellness.
6. NYC Health + Hospitals/Elmhurst
A trauma center and teaching hospital providing emergency and specialized care in Queens.
- Level I Trauma Center: Provides the highest level of care for critically injured patients.
- Teaching Hospital: Trains future healthcare professionals, ensuring advanced care and treatment.
- Emergency Department: 24/7 emergency department for immediate medical attention.
7. NYC EMS (Emergency Medical Services)
Responds to medical emergencies with ambulances and advanced life support equipment.
- Ambulance Services: Provides rapid response times for critical medical emergencies.
- Training Programs: Continuously trains EMS personnel to maintain high standards of care.
- Community Outreach: Involved in community events, providing education and resources related to health and safety.
8. Queens Family Justice Center
Provides support for victims of domestic violence and sexual assault in Queens.
- Advocacy Services: Advocates for survivors of domestic violence and sexual assault, helping them navigate the legal system.
- Counseling Services: Offers counseling services to help survivors cope with trauma and rebuild their lives.
- Legal Assistance: Provides legal assistance, including restraining orders and custody cases.
9. NYC Office of Emergency Management (OEM) Community Preparedness
Empowers communities to prepare for emergencies and disasters through training and resources.
- Community Training Programs: Trains community members in emergency response skills, such as CPR and first aid.
- Preparedness Guides: Provides preparedness guides for families to help them be ready for emergencies.
- Disaster Recovery Assistance: Connects communities with resources for disaster recovery, such as financial assistance and housing.
10. NYC 311 Information
A one-stop resource for non-emergency city services, including reporting issues in Queens.
- Service Requests: Allows residents to report issues like potholes, graffiti, and trash.
- Service Tracking: Tracks service requests, so travelers can follow the progress of their reports.
- City Resources: Offers access to city resources and services, making it easier for travelers to navigate Queens.
11. NYC Transit Authority Customer Service
Assists with questions and issues related to the city's public transit system, including the MTA.
- Service Adjustments: Provides updates on service adjustments due to emergencies or disruptions.
- Transit Information: Offers transit information, including schedules, routes, and fares.
- Safety Concerns: Addresses safety concerns on the public transit system, ensuring a secure travel experience.
12. NYC Taxi and Limousine Commission (TLC)
Regulates taxis, limousines, and app-based transportation services in the city.
- Safety Regulations: Ensures that taxi and limo drivers undergo regular background checks.
- Complaint Resolution: Addresses complaints related to safety, service, or fare disputes.
- Fare Information: Provides information on fares and payment methods for taxis and app-based services.
13. NYC Department of Transportation (DOT)
Manages the city's roadways, bridges, and public transportation infrastructure.
- Road Closures: Provides information on road closures due to construction or emergencies.
- Parking Regulations: Enforces parking regulations and provides information on street sweeping, alternate side parking, and metered parking.
- Bike Sharing Programs: Manages bike-sharing programs for alternative transportation options.
14. NYC 911 Text to 911 Service
Allows deaf, hard of hearing, or speech-impaired individuals to send text messages during emergencies.
- Text Messaging: Allows emergency communication through text messaging instead of voice calls.
- Trained Operators: Text messages are handled by specially trained 911 operators.
- SMS Compatibility: Compatible with most SMS-enabled devices for emergency communication.
15. NYC Department of Health and Mental Hygiene (DOHMH)
Provides health services, promotes wellness, and responds to public health emergencies.
- Public Health Services: Offers various health services, including STD testing, immunizations, and lead poisoning prevention.
- Emergency Preparedness: Coordinates public health response during emergencies and disasters.
- Community Programs: Offers numerous community programs to promote health, wellness, and disease prevention.