
Emergency Contacts & Services in San Francisco, California, United States
1. San Francisco Police Department
The SFPD is the primary law enforcement agency in San Francisco. It ensures public safety and provides emergency response services.
- 24/7 Response: Operates around the clock for emergencies and non-emergency situations.
- Community Policing: Focuses on building relationships with local communities to improve safety and address crime.
- Non-Emergency Line: Provides a non-emergency number (311) for reports, information, or general assistance.
2. San Francisco Fire Department
The SFFD provides fire suppression, emergency medical services, and rescue operations in San Francisco.
- Emergency Response: Responds to fires, medical emergencies, hazardous materials incidents, and other emergencies.
- Public Education: Offers fire safety education programs for the public, including home fire safety inspections.
- Disaster Preparedness: Provides resources and guidance on disaster preparedness and response in San Francisco.
3. San Francisco Medical Emergency Response Team (MERT)
The MERT is a highly-trained rapid response team for life-threatening medical emergencies in San Francisco.
- Advanced Skills: Provides advanced trauma care, airway management, and medication administration.
- Quick Response Time: Aims to reach critical patients in under eight minutes for rapid treatment.
- Collaborative Effort: Works closely with the San Francisco Fire Department and other emergency services.
4. San Francisco General Hospital Emergency Room
The emergency room at SFGH is a safety-net hospital providing care to all, regardless of ability to pay.
- Urgent Care Services: Provides immediate care for life-threatening injuries and illnesses.
- Trauma Center: Designated as a Level I Trauma Center, providing comprehensive care for the most severely injured patients.
- Language Services: Offers on-site interpreters and telephonic interpretation services in over 100 languages.
5. Poison Control Hotline (1-800-222-1222)
The Poison Control hotline provides expert advice on poisonings and exposures to harmful substances.
- Expert Consultation: Connects callers with pharmacists, nurses, and toxicologists for advice.
- Multilingual Support: Offers services in over 150 languages to help a diverse population.
- Confidential Help: Provides confidential advice without any judgment or consequences.
6. San Francisco Suicide Prevention Hotline (1-800-273-TALK)
The National Suicide Prevention Lifeline offers free and confidential emotional support for those in distress.
- Crisis Intervention: Provides immediate help to individuals experiencing suicidal thoughts or other mental health crises.
- 24/7 Availability: Offers support 24 hours a day, seven days a week.
- Multilingual Support: Connects callers with counselors who speak over 150 languages.
7. San Francisco Domestic Violence Hotline (415-928-3146)
The hotline provides crisis intervention, safety planning, and support for victims of domestic violence.
- Immediate Assistance: Offers immediate help to those experiencing domestic violence.
- Confidential Services: Provides confidential support, without the need for personal information.
- Multilingual Support: Offers services in multiple languages to support a diverse community.
8. San Francisco Rape Treatment Center (415-923-2673)
The Rape Treatment Center provides medical, emotional, and forensic services for survivors of sexual assault.
- Comprehensive Care: Offers medical care, psychological counseling, and forensic examinations.
- 24/7 Support: Provides support around the clock for survivors of sexual assault.
- Confidentiality: Maintains confidentiality to ensure the safety and privacy of survivors.
9. San Francisco Crime Stoppers (415-575-STOP)
Crime Stoppers offers anonymous tips to help law enforcement solve crimes in San Francisco.
- Anonymous Tips: Allows individuals to provide tips anonymously, without fear of retribution.
- Rewards: Offers rewards for tips leading to arrests and convictions in criminal cases.
- 24/7 Availability: Accepts tips 24 hours a day, seven days a week.
10. San Francisco Animal Care and Control (415-554-9406)
SFACC responds to animal emergencies, provides shelter for homeless animals, and offers adoption services.
- Emergency Services: Responds to reports of injured, lost, or abandoned animals.
- Sheltering Animals: Provides shelter for homeless animals until they can be adopted.
- Adoption Services: Offers adoption services to find loving homes for shelter animals.
11. San Francisco Department of Emergency Management (415-554-HELP)
The San Francisco Department of Emergency Management prepares for and responds to emergencies and disasters.
- Disaster Preparedness: Provides resources and guidance on disaster preparedness, including emergency kits and evacuation plans.
- Emergency Response: Coordinates response efforts during emergencies and disasters.
- Recovery Support: Assists with recovery efforts following an emergency or disaster.
12. San Francisco Municipal Railway (MUNI) Customer Service (415-673-6864)
MUNI provides public transportation services and assistance for emergencies on their system.
- Transportation Services: Offers bus, light rail, and cable car services to help travelers navigate the city.
- Emergency Response: Responds to emergencies on MUNI vehicles or at stations, such as medical emergencies or incidents of violence.
- Customer Service: Provides customer service assistance for trip planning, fare information, and other inquiries.
13. San Francisco Airport (SFO) Emergency Services
SFO provides emergency response services for incidents at the airport.
- Airport Security: Responds to security threats, such as bomb scares or unruly passengers.
- Medical Emergencies: Provides medical assistance for passengers experiencing illnesses or injuries.
- Evacuation Services: Coordinates evacuations in the event of emergencies, such as fires or terrorist attacks.
14. San Francisco BART Police Department (510-464-7010)
The BART Police Department provides public safety and emergency response services on the San Francisco Bay Area Rapid Transit system.
- Public Safety: Responds to crimes, emergencies, and incidents on BART trains or stations.
- Transit Security: Protects passengers and property from theft, assault, and other crimes.
- Emergency Medical Services: Provides medical assistance for passengers experiencing illnesses or injuries on the system.
15. San Francisco Ambulance Service (911)
The San Francisco Ambulance Service provides emergency medical transportation to hospitals.
- Emergency Medical Response: Responds to medical emergencies, such as heart attacks, strokes, and injuries.
- Advanced Life Support: Provides advanced life support care during transportation to the hospital.
- Dispatch Center: Coordinates ambulance response and dispatches crews to emergencies based on priority.