Emergency Contacts & Services in Tomsk, Tomskaya Oblast’, Russia
1. Emergency Medical Service (Ambulance)
24/7 medical emergency response service for serious illnesses or injuries. Call 112 to request help.
- Availability: Ambulance service is available day and night, all year round.
- Coverage Area: Covers the entire Tomsk city and its surroundings.
- Languages Spoken: Staff can communicate in Russian, English, and basic German.
2. Tomsk Police Station
The main law enforcement agency responsible for maintaining public order and safety. Contact 102 in case of an emergency.
- Coverage Area: Covers the entire Tomsk city.
- Crime Reporting: Enables travellers to report crime incidents or request assistance.
- Language Services: Staff can communicate in Russian, English, and basic German.
3. Tomsk Fire Department
Responsible for firefighting, rescue operations, and emergency medical response. Dial 101 to request help.
- Safety Equipment: Equipped with modern firefighting equipment and emergency vehicles.
- Coverage Area: Covers the entire Tomsk city and its surroundings.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
4. Tomsk Regional Pharmacy
A pharmacy offering essential medications for travellers with health issues. Operates 24/7.
- Medication Availability: Offers a wide range of prescription and over-the-counter medications.
- Operating Hours: Open 24/7, providing emergency medication access.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
5. Tomsk City Hospital (Clinical Hospital No.1)
A major hospital offering emergency care services for serious injuries or illnesses. For urgent cases, walk-in or call ahead to get immediate attention.
- Emergency Care: Equipped with modern diagnostic and treatment facilities.
- Specialties: Offers a wide range of medical specialties, including surgery, pediatrics, gynecology, and cardiology.
- Languages Spoken: Staff can communicate in Russian, English, and basic German.
6. Tomsk Regional Blood Center
Provides blood donations for emergency transfusions or treatments. Appointments are recommended.
- Blood Types Availability: Offers a variety of blood types and can also arrange rare blood type requests.
- Appointment Scheduling: Allows travellers to schedule appointments for donations or transfusions.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
7. Tomsk Mental Health Crisis Line
Offers support for mental health emergencies. Call the helpline at +7 (3852) 60-54-94.
- 24/7 Availability: Available around the clock to support mental health emergencies.
- Languages Spoken: Staff can communicate in Russian, English, and basic German.
- Crisis Intervention: Provides crisis intervention services and resources for mental health support.
8. Tomsk Regional Poison Control Center
Assists with poisoning emergencies or suspected overdoses. Call 8 (800) 205-4316 for help.
- Poison Information: Provides accurate information about poison identification, first aid, and treatment.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
- 24/7 Availability: Available around the clock to support poisoning emergencies.
9. Tomsk Search and Rescue Team (OSRR)
Specialist team for search and rescue operations in remote or hazardous environments. Contact the Emergency Response Center at 102 to request assistance.
- Search and Rescue Expertise: Equipped with specialized search and rescue equipment for various terrains.
- Coverage Area: Covers the entire Tomsk region, including rural and remote areas.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
10. Tomsk Road Assistance Service (RSAP)
Provides roadside assistance for vehicle breakdowns or accidents. Call 8 (800) 500-23-45 to request help.
- Vehicle Assistance: Offers a range of services, including fuel delivery, tire changes, and towing.
- 24/7 Availability: Available around the clock for roadside assistance needs.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
11. Tomsk Volunteer Medical Corps (TOMORG)
A volunteer-based organization providing medical assistance during emergencies. They can be contacted through the Emergency Response Center at 102.
- Medical Assistance: Offers emergency medical services, first aid, and basic life support.
- Volunteer-Based: Made up of trained volunteers committed to helping their community in times of need.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
12. Tomsk Red Cross Society
Provides humanitarian aid and emergency support during disasters. Contact them at +7 (3852) 60-39-65.
- Humanitarian Aid: Offers food, shelter, and other essential items during emergencies.
- Disaster Response: Prepared to respond quickly and effectively during disaster situations.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
13. Tomsk Regional Animal Welfare Society (Tomsk SPCA)
Offers assistance for lost or injured animals. Contact them at +7 (3852) 60-39-65.
- Animal Rescue: Rescues, treats, and rehabilitates lost or injured animals.
- Adoption Services: Provides adoption services for abandoned animals.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
14. Tomsk Regional Tourist Information Center (TIC)
Assists tourists with emergency travel information, including lodging and transportation. Contact them at +7 (3852) 60-40-90.
- Travel Information: Offers guidance on safe travel routes, local customs, and emergency resources.
- Emergency Assistance: Provides assistance for stranded or lost tourists in emergencies.
- Multilingual Staff: Staff can communicate in Russian, English, and basic German.
15. Tomsk Regional Consulate (Consulate General of Country X)
Provides assistance to citizens of Country X in emergencies or legal issues. Contact them at the consulate's phone number.
- Citizen Support: Offers support and resources for citizens facing emergencies or legal issues.
- Consular Services: Provides passport renewals, notarization services, and other consular assistance.
- Multilingual Staff: Staff can communicate in Russian, English, and the language of Country X.