Emergency Contacts & Services in Yekaterinburg, Russia
1. Emergency Response Center (SKAO)
Provides immediate assistance in emergency situations, such as accidents and crimes. Known for its quick response time.
- 24/7 Availability: Operates around the clock to address any emergencies
- Multilingual Support: Offers assistance in English, German, and Chinese in addition to Russian.
- Emergency Medical Services: Equipped with ambulances and paramedics for medical emergencies
2. Police Department (MVD)
Handles law enforcement, investigations, and maintaining public order. Located in the city center for easy access.
- Citizen Services: Offers assistance with lost passports, registration, and traffic violations.
- Multilingual Officers: Has police officers fluent in English, German, and Chinese to help foreign visitors.
- Patrol Services: Provides patrol services for the safety of residents and tourists alike
3. Fire Department (PO-5)
Responds to fires, rescue operations, and hazardous materials incidents. Known for their skilled firefighters.
- Quick Response Time: Aims to respond to emergencies within minutes.
- Rescue Services: Offers technical rescue services for trapped individuals and vehicles.
- Hazardous Material Response: Trained to handle chemical, biological, and radioactive material incidents.
4. Pharmacy 24 (24-hour Pharmacy)
Stocking a wide variety of medications and healthcare products. Open 24/7 for when you need them the most.
- Always Open: Operates around the clock to address any medication needs.
- English-Speaking Staff: Has staff members who speak English for easier communication.
- Medical Consultation: Offers medical consultations for minor health concerns.
5. Yekaterinburg Hospital (City Hospital)
Provides a comprehensive range of healthcare services, including emergency care and inpatient treatment. Known for its advanced medical facilities.
- Emergency Room: Equipped with specialized emergency rooms for critical cases.
- Multilingual Staff: Has staff members who speak English, German, and Chinese to help foreign visitors.
- Inpatient Services: Offers inpatient care for those requiring hospitalization.
6. Yekaterinburg Ambulance Service (SKAO Ambulance)
Responds to medical emergencies, providing life-saving first aid and transportation to hospitals. Known for their fast response times.
- 24/7 Availability: Operates around the clock to address any medical emergencies.
- Emergency Medical Services: Equipped with ambulances and paramedics for medical emergencies.
- Multilingual Support: Offers assistance in English, German, and Chinese in addition to Russian.
7. Yekaterinburg Tourist Information Center
Provides information on travel destinations, itineraries, and local attractions. Known for its helpful staff and extensive resources.
- Tourist Assistance: Offers assistance to tourists with information, maps, and suggestions.
- Language Support: Has staff members who speak English, German, and Chinese to help foreign visitors.
- Travel Information: Provides up-to-date information on transportation, accommodation, and activities.
8. Yekaterinburg Taxi Service (Taxi Yekaterinburg)
Provides safe and reliable transportation services within the city. Known for their professional drivers and modern fleet.
- 24/7 Availability: Operates around the clock to provide transportation when you need it.
- English-Speaking Drivers: Has drivers who speak English for easier communication.
- Affordable Rates: Offers competitive and transparent pricing for all destinations.
9. Yekaterinburg Car Rental Service (CarRent Yekaterinburg)
Provides car rental services for tourists who want to explore the city and its surroundings at their own pace. Known for their diverse fleet and excellent customer service.
- Diverse Fleet: Offers a wide range of vehicles, including compact cars, SUVs, and luxury models.
- English-Speaking Staff: Has staff members who speak English for easier communication.
- Insurance Options: Offers various insurance options to cover damages and theft.
10. Yekaterinburg Hotel Safety Information
Provides safety information for hotels in Yekaterinburg. Known for their detailed guidelines and emergency procedures.
- Safety Guidelines: Offers comprehensive safety guidelines for each hotel.
- Emergency Procedures: Provides emergency procedures in case of fire, earthquake, or other emergencies.
- Hotel Safety Ratings: Rates hotels based on their safety measures and emergency preparedness.
11. Yekaterinburg Tour Operators (Local Tour Companies)
Offers guided tours of Yekaterinburg and its surrounding areas. Known for their knowledgeable guides and unique itineraries.
- Guided Tours: Provides guided tours with knowledgeable, multilingual guides.
- Customized Itineraries: Offers customized itineraries based on traveler's preferences and interests.
- Transportation Included: Includes transportation to and from destinations in their tour packages.
12. Yekaterinburg Lost and Found Service (Lost & Found Office)
Assists individuals who have lost personal items during their travels. Known for its thorough database and quick retrieval process.
- Thorough Database: Maintains a comprehensive database of found items.
- Quick Retrieval Process: Retrieves lost items as quickly as possible and returns them to their rightful owners.
- Multilingual Staff: Has staff members who speak English, German, and Chinese to help foreign visitors.
13. Yekaterinburg Bike Rental Service (Bike Yekaterinburg)
Rent bikes for tourists who want to explore the city on two wheels. Known for their affordable rates and reliable bicycles.
- Affordable Rates: Offers competitive and transparent pricing for bike rentals.
- English-Speaking Staff: Has staff members who speak English for easier communication.
- Helmet and Lock Included: Includes helmets and locks with every bike rental.
14. Yekaterinburg Public Transportation Information (Public Transit Info)
Provides information on public transportation options in Yekaterinburg. Known for its detailed maps and schedules.
- Detailed Maps: Offers comprehensive maps of the city's public transit system.
- Schedules and Routes: Provides detailed schedules and routes for buses, trams, and metro.
- Multilingual Support: Has staff members who speak English, German, and Chinese to help foreign visitors.
15. Yekaterinburg Airport Information (KHR Airport Info)
Provides information on flights, airport services, and transportation options at Koltsovo International Airport. Known for its helpful staff and easy-to-use resources.
- Flight Information: Offers up-to-date information on flights, including departures, arrivals, and delays.
- Airport Services: Provides information on airport services such as duty-free shopping, dining, and WiFi.
- Transportation Options: Offers information on transportation options from the airport to hotels and other destinations.