
Local Customs & Etiquette in Shenzhen, China
1. Greeting Etiquette
In Shenzhen, it's polite to greet people with a nod or a slight bow, especially in business meetings. While handshakes are becoming common, it's best to let locals initiate this gesture. Avoid overly enthusiastic greetings as they can seem insincere.
- Cultural Sensitivity: Respect the preferred greeting method of your hosts.
- Body Language: Keep your body language poised and respectful.
- Handshake Initiation: Allow locals to initiate handshakes.
2. Business Card Exchange
When exchanging business cards, use both hands to present and receive cards, and spend a moment reading the card before putting it away. This shows respect for the relationship. Silence your phone and avoid distractions during this exchange.
- Two-Hand Presentation: Always use both hands to demonstrate respect.
- Pause to Read: A brief pause signifies interest and respect.
- Avoid Distractions: Stay focused on the exchange without interruptions.
3. Dining Etiquette
Meals are an integral part of social interactions in Shenzhen. It's customary to serve others before yourself and not to start eating before the host does. Be sure to try a bit of everything served as a sign of respect.
- Serving Order: Offer food to others before serving yourself.
- Host Lead: Wait for the host to begin the meal.
- Food Sampling: Sample each dish to show appreciation.
4. Gift Giving
Gifts are often symbolic and given to show respect. It’s important to present gifts using both hands, and avoid clocks or sharp objects as they imply bad luck. Wrapping gifts in red or gold paper is favorable as these colors represent prosperity.
- Symbolic Gifts: Choose gifts with positive symbolic meanings.
- Presentation Color: Opt for red or gold wrapping paper.
- Avoid Bad Omens: Stay away from gifts that imply bad luck.
5. Addressing People
In Shenzhen, addressing people by their title followed by their last name is a sign of respect. This is especially important in formal or business settings. It’s advisable to ask how someone prefers to be addressed.
- Use Titles: Always use professional or honorific titles.
- Formality: Maintain a level of formality in address.
- Preference Check: Confirm their preferred form of address.
6. Public Behavior
Shenzhen locals tend to value harmony; loud or boisterous behavior in public is frowned upon. Keeping a calm demeanor shows respect for local customs. Note the volume of your conversation on public transport and in crowded areas.
- Voice Control: Keep conversation tones respectful and moderate.
- Calm Demeanor: Emphasize being calm and composed.
- Public Conduct: Be mindful of behavior in communal spaces.
7. Queueing
Shenzhen has a culture of orderly queueing, especially in public areas such as metro stations and ticket counters. Cutting the line is seen as disrespectful. Follow the queue and be patient.
- Respectful Queueing: Always follow the line with patience.
- Queue Awareness: Be vigilant in public transit areas.
- Social Order: Understand the importance of this orderly practice.
8. Smoking Etiquette
Smoking in public is common in Shenzhen, although there are restrictions in certain areas like government buildings and many restaurants. Always check for designated smoking zones. Politely refrain from smoking if others around you seem uncomfortable.
- Zone Awareness: Locate designated smoking areas.
- Consideration: Be considerate of non-smokers nearby.
- Restrictions: Respect non-smoking signs and regulations.
9. Gift Refusal
Initially refusing a gift is sometimes a modest way to display humility. Accept graciously after the first or second offer, without prolonged insistence. Be prepared to offer an explanation if you also decline politely.
- Polite Decline: Initially decline to show modesty.
- Acceptance Timing: Accept after the initial refusal.
- Humility Understanding: Acknowledge this custom as a form of respect.
10. Conversation Topics
Safe conversational topics include positive aspects of Shenzhen, local food, and Chinese culture. Avoid sensitive topics such as politics or personal wealth. Complimenting elements of Chinese culture is usually well-received.
- Safe Topics: Discuss culture, food, and city attributes.
- Avoidance: Stay away from politics and personal finances.
- Cultural Appreciation: Show genuine interest in their heritage.
11. Dining Payment
In Shenzhen, it is common for the host to pay the bill. If you are hosting, ensure you cover the bill discreetly. Offering to pay or reciprocating the invitation is viewed as polite.
- Host Courtesy: If hosting, ensure the bill is covered.
- Reciprocity: Offer to pay or reciprocate the hospitality.
- Discreet Payment: Handle bill payments discreetly.
12. Tips and Gratitude
Tipping is not commonly practiced in Shenzhen but is appreciated in some high-end restaurants and by service staff in hotels. Expressing verbal gratitude is considered good etiquette. If you choose to tip, round off the amount to avoid using coins.
- Low Tipping Culture: Tipping is not expected but appreciated.
- Verbal Thanks: Always express appreciation openly.
- Round Tips: Avoid coins by rounding off the tip.
13. Dress Code
Casual attire is acceptable in most parts of Shenzhen, but business settings require more formal wear. Dressing modestly is recommended. Pay attention to the dress code if you are visiting religious or cultural sites.
- Appropriate Attire: Choose modest, context-appropriate clothing.
- Business Formality: Opt for formal attire in business settings.
- Site Rules: Respect dress codes at religious locales.
14. Body Contact
Personal space is respected in Shenzhen; avoid unnecessary touching, such as hugs, unless among close friends. Respect others' personal space on public transport and social settings. An elbow-length distance is generally considered appropriate.
- Personal Space: Maintain a respectable distance.
- Minimal Contact: Limit touch to business handshakes.
- Respect Boundaries: Acknowledge and respect physical boundaries.
15. Time Punctuality
Punctuality is valued, particularly in professional settings. Arriving a few minutes early is considered a gesture of respect. If running late, contacting your host in advance is polite.
- Timeliness: Prioritize arriving on time.
- Early Arrival: Being early shows respect.
- Communicate Delays: Notify if delayed.
16. Use of Titles
When addressing in formal settings, prefer titles like Mr., Mrs., or professional titles. This shows knowledge and respect for seniority and hierarchy. Avoid first names unless directed.
- Hierarchy Respect: Recognize formal titles in introductions.
- Professional Titles: Use occupational titles in business.
- First Name Use: Limit to informal settings.
17. Thank You Gestures
Showing gratitude can be as simple as a nod or a verbal “thank you." In some cases, a small token or handwritten note may be appreciated. Shenzhen locals are generally appreciative of sincere expressions of thanks.
- Simple Gestures: Use nods or verbal thanks.
- Tokens of Appreciation: A small gift can be thoughtful.
- Sincerity: Ensure expressions are genuine.
18. Behavior in Temples
When visiting temples, respect rules such as maintaining silence and dressing modestly. Avoid pointing your feet at altars and taking photos unless allowed. Following temple etiquette reflects respect towards local beliefs.
- Silence Maintenance: Keep conversation to a minimum.
- Feet Orientation: Mind the direction of your feet.
- Photo Restrictions: Check if photography is allowed.
19. Face Concept
The concept of “saving face” is important; avoid causing embarrassment or confrontation in public. Criticizing someone openly or refusing a request may lead to loss of face. Always strive for harmonious interactions.
- Avoid Public Critique: Refrain from public disagreements.
- Confrontation Avoidance: Handle conflicts privately.
- Maintain Harmony: Aim for respectful exchanges.
20. Elders and Authority
Show respect towards elders and figures of authority by offering them seats in public transport and standing when they enter a room. Addressing them with respect reflects cultural values. Special consideration is given to their wisdom and status.
- Seating Etiquette: Offer seats to elders and officials.
- Respectful Address: Show regard in conversation and address.
- Acknowledge Status: Recognize their societal role with deference.